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February 16, 2016 by primm

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Services

Chimney Sweep
Chimney Repairs
Chimney Relining
Chimney Caps
Chimney Swift
Top Pans/Chase Covers
Fireplace Install
Fireplace Rebuild
Gas Logs and Inserts
Historic Restorations
Dryer Vent Maintenance
Animal Removal

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Google Rating

4.5

Based on 213 reviews

Black Goose Chimney

4.5

Amy Comer

Black Goose did an excellent job serving my gas logs. They were very professional. When leaving, the technician smelled gas leaking from my meter outside. They quickly leaked checked and confirmed a leak. I was so grateful for them!!The office was also very helpful with scheduling and got me scheduled right away!

Lisa Woodman

Had a very positive experience scheduling with Black Goose Chimney to come out and inspect our 30 year old gas fireplace. Sergey arrived right on time and was very thorough with making sure it was in good working order. He is very knowledgeable and answered several questions we had and discussed what our options would be for upgrading if we decided to go that route.

Jesse Witten

Everything about the experience was great. From the phone call to the guys who came out, everyone was nice and courteous. The techs were ever knowledgeable and honest. I will use them again.

Melissa Fletcher

Joseph Layser

Our 2natural gas fireplaces were repaired and our home left clean . Black Goose service was 5 star

Debbie Roberts

Friendly, professional and very thorough in the cleaning and servicing our gas fireplace!

kathy jeter

Friendly and did good work

Janet Daniels

Outstanding service!!! Professional and incredibly knowledgeable. We had a BUNCH of questions, and Sergey was patient explaining every one of them. He dismantled everything and was very thorough. Highly recommend and will be a regular customer.

James Blanchard

Good guys great work.Recommend you let them take care of your chimneys.

The Official Nichole Thrower Channel Jesus and Jazz

Thanks for my Fire starting Lesson!!! 💕💖🔥🔥🔥🔥🪵🪵🪵

Betty Youens

The nicest people & efficient. They explained things as they went along. I will call them again for sure

Micheal Weatherless

I was impressed with the speedy service, thorough inspection of my wood stove, and professional explanation and resolution of the issue.

David Lassiter, Realtor

Michelle Wharton

Diane Zeimet

Tascha E

They were very professional and personable. Good job explaining things. Highly recommended 😀

Connie Hoover

Tammy Carpenter

Mike, the tech for Black Goose, was running ahead of schedule today and contacted me to see if he could come early to inspect my dryer vent. He performed the inspection and provided documentation of the job. He was very personable, and did an excellent job! I was very pleased.

Jill Spielberger

I really appreciate the communication between the company & myself. It was great to not only receive a message they were on their way but Brandon took a few minutes to address my concerns over the phone. We were quite impressed by their professionalism & thoroughness, especially because the job was more work-intensive than anticipated. I am grateful to have my fireplace up & running & I can thank the good people at Black Goose for making it happen .

Charles Haskett

I called for a clean and inspection. They came out and inspected and told me it didn't need cleaning. I feel like most would have "cleaned" it anyway and charged me. They only charged for the inspection which was nice of them. I will use them again in the future.

Donna Hollandsworth

Lori Shuford

John and Chris were very thorough and polite and protected everything while doing a great job inspecting and cleaning.

Betsy Fink

Sergey and his partner were very friendly, efficient, and knowledgable. After diagnosing the problem with my gas fireplace, they were able to complete the repair right away and demonstrated how they had fixed it. They are a busy team, so I did have to wait a few weeks for them to come out but that is the nature of gas fireplace repair. Would definately recommend them.

Michael Kane

Timothy Fisher

Great job——especially arriving early!

Nancy Hanlon

The guys were great but the cost was outrageous 1 hour of work and $10 in product to fix the problem I could have done it myself for $10 in my cost your cost $399.00 never again Ill do it myself

Nonnie Reynolds

They came out to inspect and clean my chimney. Let me know it didn’t need sweeping however I do need to replace two fire bricks. Glad I got the inspection because it prevented a fire hazard. Very professional service and technicians. I’m hiring them to do the brick repairs. As a new homeowner it’s great to find a reliable company to annually clean my fireplace.

Pam Dibble

Claire Duffee

Early for appointment, friendly, helpful, and taught me how to correctly use my fireplace. Would not call anyone else.

Erica S

Black Goose Chimney did a great job servicing our gas fireplace. It hadn’t been used in a few years, and they performed a thorough safety check, cleaned everything, and clearly explained how to use it going forward. The technicians were very professional, fast, and genuinely nice guys. We felt confident and comfortable using our fireplace again thanks to them. Highly recommend!

Lovett Gaither

on time fast and efficiency

Darlene Esher

We set up an initial appt for 12/19 at 2:00pm with a window giving them til 4:00pm to arrive. At 4:00pm I called the office and spoke to Ari who told me they had no record of our phone number or address. Almost immediately after that call I received a voice message indicating Sergei was on his way (about 25 minutes out). I want into my email and found that there was an invoice addressed to me for $339.00 and a quote addressed to me for $8990.00. No one had ever come to our home . This was our first appt with them. Not at all impressed with the disorganization of this company.

Dexter Baird

Your technicians were very personable and knowledgeable in what they were doing. He even made an onsite repair that saved me a lot of money.

William Cornett

Tracy Cone

Martha Owens

Today Black Goose came to give me a quote on my gas fireplace. Mr. Bobby asked me what I wanted to do with the fireplace because due to a lot of advice from other companies I was under the impression that I would have to tear my existing fireplace down and get a brick and mortar fireplace to burn wood. Mr. Bobby heard my desire as to what I wanted and he really gave me a simple solution now I can burn wood in my fireplace. Thanks Bobby Sims.

Mary Johnston

I was throughly disappointed with the technician. Firstly they arrived more than two hours prior to the appt time, with no phone call. I paid to have my chimney and wood stove inspected. He never even opened the wood stove and when it was brought to his attention he said it’s a metal box, it’s fine. I was also given a quote of 8k for work on the chimney. When I requested the pics that I was promised that day they had mysteriously disappeared. I spoke with the office numerous times and was told the owner would contact me. After a week of no returned calls I requested a refund which I was given. The office staff was very polite and apologetic, however the technician was rude and the owner apparently couldn’t find the time to address my concerns. I’d rather do business with a company I can trust.

Louis McAdory

Your team very quickly assessed the problem with my fireplace and explained what needed to be done to fix it. They were very professional and knowledgeable and answered all of my questions. The fireplace is now working 100%!!!! I highly recommend Black Goose Chimney for any work needed for a fireplace.

Audrey Crawford

Larry Beam

Efficient, thorough, polite and professional. Kept area clean.

Jack Erb

Sergey is great!! I always request him to service my wood stove!

Irina Gorbunova

Always great service and punctuality. We use this company twice for two gas fireplaces and Sergey is very professional and knowledgeable. Quality work and good service.

Hope Marsh

Great job done by Bobby and Crew. They took care of all our issues in a very professional manner.

Renee Jones

Sergey and Muhamad were very professional. Took the time to clean up and Sergey took the time to explain an issue they found during the inspection and to re-explain how to start and stop the fireplace.

Mark Smeland

Nicole Anderson

I received a thorough inspection and was provided with options for my fireplace renovation. I was very satisfied with the service.

Theo Rohr

Fast service, great work

helen myers

My technicians even went the extra mile offering to clean my fireplace. Friendly, polite, extremely knowledgeable and stand behind their work. I have been using them for years and would highly recommend them.

Megan Lem

I highly recommend Black Goose Chimney! Great service and the gentlemen who came to help were respectful and helpful.

Scottie

Excellent Service! Very professional. My company, MiCasa, will definitely call again to have additional properties serviced as needed. Thank you.

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