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Black Goose

Black Goose

Chimney Sweep | Williamsburg, Yorktown, Newport News, & Hampton

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Chimney Sweep

 

Owning a fireplace is a great way to relax and enjoy yourself with friends and family, but it also comes with a lot of responsibility. If you’re the owner of a home with a fireplace, you probably don’t think about the importance of having an inspection and cleaning out your chimney regularly. Most homeowners are happy to go on using their fireplace not realizing how damaging failure to clean out the chimney can be. However, failure to maintain the chimney can lead to debris build-up, obstructions in your flue, and structural damages. When your chimney gets buildups of soot and creosote, you can actually create a fire hazard.

Rather than wait until it’s too late, employ a certified chimney technician from Black Goose and clear out the inside of your chimney so that your fireplace can function at its best. Bringing in a professional, certified chimney sweep can help you get rid of potential fire hazards in the home and keep you safer. Let’s take a look at just what is a chimney sweeping and why it matters.

What Is a Chimney Sweeping?

A chimney sweeping is just what it sounds like – someone comes into your home and sweeps the soot and debris out of your chimney. Chimney technicians are specially trained to clean out every area of the chimney including the flues, smoke chamber, firebox, and more. We at Black Goose also have specialized knowledge of fire safety and codes and are able to conduct in-depth inspections of your chimney.

Whether you have a gas fireplace, a wood-burning fireplace, or a different type of fireplace, it’s important to bring in a certified professional to inspect and sweep out your chimneys. That way you keep the home and the people in it safer.

What Part of the Chimney Requires Service?

Sweeping a chimney doesn’t just mean cleaning out the fireplace and calling it a day. In fact, there are many different parts of the chimney that should be regularly swept out, including:

  • The chimney cap
  • The chimney flues
  • The smoke chamber and smoke shelf
  • The throat
  • The firebox

All of these parts of the chimney get swept out during your servicing, leaving you with a cleaner and clear chimney. The inspection also includes checking for deterioration of the caulking, flashing, and mortar work – especially at the top of the chimney.

How Did Chimney Sweeping Originate?

Chimney sweeping has been around since the 13th century, but it didn’t really catch on for another few hundred years. This is where the name of our business came from; the old saying “The blacker the goose the cleaner the chimney!” In fact in the past, many people didn’t understand the importance of sweeping out the chimney to prevent fires, and with thatched roofs being the norm, house fires were fairly common.

Around the 16th century, people began realizing the importance of cleaning debris out of the chimney in order to prevent fires in the home. By the 17th century, having a chimney sweep was the best way to keep the air in the home clean. People understood that soot buildup not only created fires but led to toxic fumes in the home. Over the years, tools and methods for chimney sweeping improved. Today, we have the high-tech brushes and tools needed to provide exceptional cleaning!

How Is the Chimney swept?

Chimney Sweep

Every chimney technician works a little bit differently, but most chimney technicians follow a standard cleaning process. Let’s dive into exactly what it means to hire a Black Goose chimney technician to sweep out your chimneys and get your fireplaces functioning properly.

Step One: Preparing The Space

To get started with, your technician will come in and place drop cloths in the area in front of the fireplace.

Step Two: Preparing The Vacuum

After the drop cloths are in place in your home, our technician will set up an industrial level vacuum near the fireplace. The vacuum will be switched on and will stay running throughout the entire chimney sweeping process to help suck up any debris flushed out of the chimney during the sweeping.

The vacuum isn’t actually used for cleaning, but serves more as a preventative measure to keep dust and soot out of your home and to pick up loose materials that are flushed out of the chimney.

Step Three: Cleaning The Flues

The next part of the cleaning process is to clear out the flues on your chimney. Your technician will run special brushes on long rods up and down the flue. The brushing will remove creosote and soot deposits. The vacuum running keeps the home clean and stops dust from getting into the rooms of your house.

Step Four: Inspecting The Flue

Now that your technician has cleaned out the flues, it’s time for him or her to do a visual inspection of the chimney. Your chimney sweep will shine a bright light in the chimney to check on the work and run a visual inspection on the cleanliness of the chimney.

Step Five: Continuing The Cleaning

Once the visual inspection is finished the technician will begin working at the base of the fireplace. Small brushes are run up into the smoke chamber via the damper so that soot and creosote can be cleaned out of the smoke shelf. The debris that’s removed is either scooped or vacuumed out of the opening.

Step Six: Wrapping Up

The chimney sweep process is wrapped up by turning off the vacuum, clearing up the drop cloths, and loading all the equipment back onto the work truck. The chimney technician will provide you with an evaluation and inspection report so that you have a better understanding of the condition of the chimney and how your venting system works as a whole.

Why Are Chimney Inspections and Sweeps Important?

There are plenty of reasons why you need a chimney inspection and sweep, but the main reason is to prevent fires. When the fireplace isn’t regularly serviced, a buildup of soot and creosote can develop in the flue. Soot and creosote are made up of between 80 and 90 percent carbon, with the remaining 10 to 20 percent being hydrogen. Soot is created after burning wood that’s moist, wood with an insufficient oxygen supply, or during incorrect burning. All wood produces creosote when burned.

All of these issues can lead to creosote and soot buildup in the chimney, which can, in turn, lead to fire hazards and potential safety threats. When you hire a chimney sweep, you help prevent these types of issues. The chimney technician has special fire prevention skills that they use throughout the cleaning process. Plus, the chimney technician can help to advise you about how to properly burn wood in your fireplace.

It’s also important to clean the chimney to ensure that you don’t start creosote fires and to make sure you’re burning correctly. Fireplaces that have a lot of soot are releasing many gases and causing environmental damage. It’s important to reduce the soot and creosote so that you can protect the environment, the home, and your family. Hiring a chimney technician to sweep the chimney ensures that you’re taking care of this issue in the most effective way possible.

What Happens if I Don’t Sweep My Chimney Regularly?

You can’t just get the chimney swept once and leave it at that. In fact, you’ll need to periodically sweep out the chimney to prevent damage and avoid the creosote fires that were mentioned above. The National Fire Protection Association (NPFA.org) publishes the national standards for fireplaces and chimneys. This standard requires annual inspections and sweeping as needed.

The frequency you’ll need to sweep the chimney depends on how often you use your fireplace, what kind of fireplace you have, and what type of burning pattern you follow. Understanding these factors can help you get a better idea of how often you’ll need to sweep the chimney.

Can I Clean My Chimney By Myself?

While cleaning out the chimney on your own might seem like a great idea, the truth is that there are many risks associated with this. DIYing a chimney cleaning could mean that you miss certain soot buildups in the flues or on the smoke shelf.

Without the necessary equipment and training, you run the risk of inadvertently leaving fire hazards in the chimney. To make sure your home is truly protected, it’s always best to hire a professional like Black Goose.

What Should I Do Before Scheduling a Chimney Sweep?

To get ready for the chimney sweeping, you’ll need to remove any obstructions or obstacles that could prevent the chimney technician from being able to get in and do his or her job. They will need a clear path to an open spot in front of the fireplace.

During the sweeping process and afterward, you’ll want to take the time to ask your chimney technician any questions you have about fire safety and preventative measures. Your chimney technician will provide you with an audit once your cleaning is over and will let you know about any defects or areas of concern that were uncovered during the sweeping process.

Your home is important, as are the people in it. Keep your loved ones safe from fire hazards and schedule a chimney inspection and sweeping with Black Goose today! We’re here to answer your phone calls and get you taken care of!

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Google Rating
4.0
Based on 78 reviews
Black Goose Chimney
Black Goose Chimney
4.0
Nick Will
Bobby and Brandon did a great job today, punctual, professional, clean and very thorough. Even very willing to answer any questions I had about my chimney.
Sunshine Hardison
Bobby is great to work with. Fast response and high quality work.
Michael Levenson
I have an outside gas fire pit that needed help. Sergery came out and had it back to working great after 2 visits. I thanked him the first visit and he told me not to thank him until job was complete and I am satisfied. When completed he followed up to make sure I was satisfied since I was out of town when job completed.To me that says a lot to have pride in your work and to really want the follow up on satisfaction confirmation. That customer service and pride has been lost lately with a lot of companies and it is good to see it again. Thanks!
Jen Test
Customer service is extremely poor
Lydia Clark
My glass doors, outside of my fireplace, had gotten broken..Black Goose had to measure, and special order the doors.They replaced them and did an excellent job.
Steve Thompson
We called Black Goose Newport News to install an electric fireplace & shiplap in our family room. The space was previously used for an old fashion tv & stereo system built into the wall. They did an exceptional job filling in the space and making the room look modernized. Top quality workmanship!!!
Robin Boling
Black Goose recently came out to sweep my chimney. They ended up charging me over $300 and did an inspection saying that my chimney need all sorts of repairs. I have had other chimney sweeps out over the past 15 years and never had an issue like this. They quoted 20K for the so called repairs. I will never call them again.
Sheila J
They said I neeeded a new vent system. Did it. Did it wrong and then came back and didn’t even know they had done it
Karen Lewis
"Sergey" and his crew replaced our wood burning fireplace with a gas direct vent Valor fireplace. It was a major project with reframing and additional issues but they did an outstanding job. "Juanita" was outstanding with customer service and also Karen with the scheduling. Thank you for everything. Go Navy!
Rob Gregory
Paid for them to come out and look at my house and take measurements for a free standing Woodstove and chimney. Ghosted after that. I reached out again to ask about looking at pellet stoves to be installed and they haven’t replied back in a couple of weeks. Glad I gave them money for no reason. It’s ok because I found a better company to do the job and they didn’t charge for an estimate. I would leave a lower star review if possible.
Melissa Novak
The technicians performed a very thorough inspection of the fireplace in a home we are purchasing. They took their time, checked every inch of the fireplace, including the roof and attic. We’ll be contacting them for a gas insert!
Devin Haslam
These guys are pretty average. They gave me incorrect info, they overcharge, and their work is average quality
John Mason
Professional and efficient. Chimney and wood stove inspection, cleaning.
RWM
Admittedly this was several years ago but I scheduled them to come to Smithfield and sweep my woodstove chimney. Took a day off from work and they never showed and didn't call. When I called them they didn't apologize or care whatsoever and said I could reschedule. Of course I said no and did it myself.
Caroline Martin
so we moved into our home about a year ago, I just wanted the chimneys swept so we could start using our fire places. The lady on the phone (who was very kind) said there was a travel fee (totally understand), the inspection fee and then sweeping of two chimneys would be around $900. Ok, great. The guys come out, (who are extremely professional and kind), they do the inspection and then write up almost $33,000 in proposals of work that needs to be done to both chimneys. This is a 40 year old home and there is some mortar missing on the inside of the chimney apparently. They wanted to charge $1,400 a day for a lift when lifts we have rented in the past have been at most $500 a day. They wanted to charge $2,290 to pressure wash the chimney (do you know how small a chimney is??, I could get my whole house pressure washed for $1,500). The prices they proposed were absolutely insane. But in the end the never swept the chimneys (they confirmed they could be swept from the inside), so they charged us for the travel fee and inspection fee $500+ for nothing done. I feel so dumb.
Kirsten Shaffer
I called to get an estimate for some repairs required for our home sale, as requested by the buyers following inspection. I told the person who answered the phone our closing date and when repairs would need to be completed. A technician came over the next day. He was very polite and professional. I also told him my closing date. He indicated that I would get an email estimate and could proceed with scheduling service following that. A week after he came out, I called the office to follow up and was told that the techs were extremely busy and were a month behind on estimates. When I expressed dismay, the staff member (same person I spoke to the first time was rude and dismissive. I told them I would not be using their services and not to bother with an estimate. Two days later, I got an email from someone else indicating that the file was behind because the accountant had been out of the office, but that they’d get back to me asap. It’s now been 10 days and I’ve still heard nothing. I paid $149 for the inspection. If they were so behind, they should’ve mentioned that at the time I scheduled the inspection. The office staff was rude, and apparently they have no idea how to run a business. Do not use them.
Jose Garcia
Definitely recommend! I was informed by the home insurance that I needed a certification. I called Black Goose Chimney and expressed my needs. They ensured me that I had nothing to worry about and that they would make it happen regardless the time crunch. They squeezed me in their schedule and explained the process without hesitation. Once again Thank you!!!
John Puckropp
Technician Sergey Gardner did an outstanding job explaining and fixing my fireplace. Highly recommend!LtCol John PuckroppUSMC Retired
Victoria Terrill
I highly recommend Black Goose Chimney! Juanita picked up my phone call and was so helpful and sweet from the get-go. Joe and John C. inspected and conducted a chimney sweep on my place. Both were very professional, on-time, and great to speak with. The chimney was well beyond needing a cleaning and the did a great job. They pretty much made the chimney go from black to a light grey color (which I didn’t know was possible) and they also cleaned up after themselves. Joe and John C. were so nice and even tolerated my terrible (and overused) Mary Poppins references. I would absolutely recommend Black Goose Chimney and Joe/John C. They did a great job!
E H
My homeowner’s insurance on my new house said I needed to have my wood stove removed or they’d cancel my policy. Black Goose Chimney was able to come out and do the job within a few days, sealed off the chimney, and provided me pictures to send the insurance company. The crews who came out were on time, professional, knowledgeable, and laid down blankets to protect my floors. Karen in the office was so helpful with getting me the pictures for my insurance company.
Next Home Coastal Luxury Realty
Work for a Keller Williams agency. Needed a chimney repair on a house closing the following day. Black Goose was able to check it out the day I called and are able to make repairs the following day! Mike the tech, MORE then helpful as was Lois in the office. I highly recommend them for your chimney and fireplace needs!!
Sovonia Golden
Miriam Kotsonis
Super helpful and knowledgeable staff!
Levi Collins
Mrs. Karen was wonderful and got us scheduled right away, the service team was excellent and professional. Mr. Jim ordered our part and it came the next week, nice lady called me and they scheduled it for the very next day. I HIGHLY recommend this company for there excellent attention to detail, customer service that makes you feel like family, and quick response time.
robandpathy S
Excellent Service
William Mace
If I could give negative stars I would! These guys jerked my 80 year old mother around during Christmas when it was freezing. Someone told Mom to call these guys because the furnace was venting into the basement. A dude looking like Bob Marley shows up and says he can't fix it or even look at it because we have slate roof and they need special equipment to get up there. Ok. I get it. When can you come back? Someone will call you. No. No one called me. I called the next week. By this time mom had to sleep downstairs in front of fireplace to stay warm. I called. Dude on phone said he didn't know anything about it but would get back to me day after New Years. He didn't. I called again on Wednesday. No one answered. I left a message. Nothing.
Al Budaszewski
I had my fireplace serviced recently. They were able to restore full function to my gas fireplace and remote control without replaccing any components. They are honest, thorough, and I would do business with them again.
Skip Savell
Dorethea Johnson
They attempted to charge me an absorbent amount for money a fireplace chain cover. They qouted a me the price for it. They didn't have it in stock. When It came in. They had changed the price by more than double.
Kyle Russell
I seen a employee hit another vehicle on 64 and keep driving. Wouldn't want that integrity working at my house.
William Chandler
Very professional and thorough.
Jory Morrison
Frances McCoy-Brown
From the person answering the phone and scheduling my appointment. To the two men who came out and did a chimney check were very courteous and professional. I was provided with information that would help me make an informed decision. There was no hard sell ! I would recommend them.
Yvonne Richardson
Had my chimney and firebox repaired. they did the work in very reasonable time and did a very good job. Were on time and were respectful, courteous and professional. Cleaned up nicely also. The lady in the office was very friendly and helpful.
Bridget Sims
Brian Lucas
I paid them to perform a diagnostic on my gas logs that were not lighting. The Tech determined I have a faulty valve and told me the office would look up the part and send me a quote to replace it. That was nearly three months ago. I called the office twice during that time to remind them and got the run-around. Don’t waste your time on this company.
Amanda Wroten
Ken Nelson
Pauretta Banks
Love my fire place! They did a great job and made sure I was satisfied before they left.
Tom Jowers
High prices but as the old saying goes "you get what you pay for." In this case, quality service.
John Sims
This company helped fix our chimney after a very scary fire we had. Great quality work and very professional crew
Pamela Mason
Black Goose Chimney did a superb job for us. Their technician Joe is a pleasure to work with and is not only professional and polite, but does fantastic work! On time, great workmanship and a pleasure to work with - what more can you ask for. I would recommend BlacK Goose Chimney to anyone.
Deborah Hill
Michael Chase
What a great team. Highly professional, knowledgable and no nonsense tell it like it is workers. Sergey is a master brick layer and technician. I will not use anyone else when it comes to brick and chimney work.The owner, Jim and Kathy, front office, are absolutely great to work with. I highly reccommend this company.
William Marx
The terracota liner to the oil boiler had broken after 50 years. Jim came out and gave an estimate and managed to promptly get a crew here on a Saturday to replace it with a steel liner. The crew, Sergei and Michael, arrived on time and were quite polite, efficient and neat. The left the house in better shape than when they arrived. They took care that the 5 month old puppy was kept away from the repair materials. Michael went so far as to clear the entire roof of pine needles, not just the area he was working. Greatly appreciated. They truly went the extra mile!
Selina Tyler
James Simone
Wanted to charge a $99.00 service call for an estimate. Other companies came for free
Sean B
Don Lovis
They came out to do a dryer vent sweep. They quoted me 800.00 labor for 2 hours to fix one dryer pipe 10 ft long. Hired another company and charged 75.00. I will never use them again
Anthony Cronin Jr
Very ProfessionalShared Concern To Apply Money To Return Maximum Value With Highest Quality!
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