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Black Goose

Black Goose

Chimney Sweep | Williamsburg, Yorktown, Newport News, & Hampton

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Chimney Repairs

 

Top 5 Common Chimney Repairs

Chimneys are great for producing warmth and enhancing ambiance in a room. They are a good way to heat your home and reduce utility costs if taken care of through regular maintenance and repairs. Chimneys can be very dangerous, if neglected. There are more than 25,000 chimney fires every year resulting in $125 million in property damage. The good news is that you can reduce the possibility of having a chimney fire. The challenge is that with maintenance and chimney repairs most people have no idea where to start.

Below is a list of common chimney repairs and what each entails. This “crash course” in chimneys will help you determine what you can do to get yours in shape. These tips will ensure that your chimney is functioning as it should and that you and your family are safe.

Chimney Basics

19th Century Repair
Even though a chimney may seem like a simple design that dates back centuries, there are several different types.

The majority of chimneys are brick, which in general is the safest kind. While formed by masonry on the outside, they often (though not always) have a terra cotta flue liner installed that helps with venting.

There are also factory-built or prefabricated (prefab) chimneys. These consist of a double-wall metal flue pipe and are usually inside a chimney covered with siding.

Chimney Repairs

Here are five of the most common types of chimney repairs. The list proceeds from least to most complex and challenging to carry out.

  1. Sweeping

One of the main things you can do to keep it working like new is to have your chimney swept regularly. It is an opportunity to remove soot and any obstructions, like bird nests, that have built up over the spring and summer months.

How often you clean a chimney will depend on how much you use it, but a good rule-of-thumb would be about once a year. Another way to do periodical checks for buildup is to scratch the inside of your chimney wall. If there is more than ⅛ of an inch buildup of soot, it needs professional sweeping.

Sweeping is one of the best things you can do to prevent chimney fires since one of the main culprits is the buildup of creosote. This substance is a byproduct of smoke, vapor, and wood remnants that condense and accumulate inside chimney walls. If left unattended inside the chimney flue, the buildup can ignite.

Since creosote accumulates faster in cooler flues, one thing you can do to prevent it is to burn seasoned hardwood that has seasoned or dried. If you have a wood moisture meter, you want the moisture content to be between 15 and 20 percent.

  1. Basic Updates

If you don’t already have a chimney cap installed, or if yours has become damaged, this is worth addressing. It is a minor update or repair that can help keep leaves, debris, and animals out of your chimney.

Caps also help keep out the rain that can corrode the inside of the chimney. They protect the outside of the chimney as well, slowing decay and brick spalling (which we will discuss later). Chimney caps have a wide range in prices. Basic galvanized metal ones can cost as little as $50, but will rust and eventually fail. More decorative ones in stainless steel or copper can cost several hundred dollars or more.

Dampers are metal doors that allow you to close off the chimney when it is not in use. They keep outside air from entering your home through the chimney. It is not uncommon to find older homes that lack a damper. If your chimney does not have one, or if yours has rusted or will not close completely, you should reach out to a chimney repair service. Having a functioning damper can save you a lot in energy costs and help you better regulate the temperature of the room.

There are many different types of dampers including top-sealing and “throat” dampers which close off the flue at different places. Our trained technicians will be able to explain the different options and how each might benefit your home.

Most prefab chimneys have a chase cover or top flashing. This is a metal pan that covers the entire chimney top and comes down over the sides a few inches. It was installed when the house was built using builders-grade galvanized sheet metal. The metal tends to rust over the years and eventually will need to be replaced. A good rule of thumb is to replace the chase cover when replacing your roof. Most roofers do not offer this service, but it is a common repair for a chimney professional. You can even upgrade to stainless steel that should last a lifetime.

  1. Repointing

The mortar joints in a chimney can begin to decay over time and create spaces between the bricks. These issues become worse in harsher climates or ones where there are frequent dramatic shifts in temperature. Chimney repointing is the process of patching up these areas. It is useful in chimneys where the bricks are still in good shape, but the mortar holding them together is not.

The process involves grinding out the existing mortar and replacing it with fresh mortar. The procedure is important to preserve the structural integrity of the chimney. It also can help stave off things like mold and mildew that can occupy cracks and crevices and lead to a faulty chimney.

  1. Brick Repair

Brick chimneys can stand for decades or even centuries, but nothing lasts forever, including the bricks themselves. A “spalling” brick is one where the face has become worn or dilapidated. In advanced stages, bricks begin to flake, crack or crumble.

This condition can be due to poor construction, improper brick choice, or water intrusion. It most often results from moisture getting trapped in bricks’ pores, then freezing. Water expands when it freezes and will push against the surfaces constricting it, causing damage to the brick.

Problems like these are most common near the crown or the top of the chimney but can happen anywhere. The speed with which spalling happens depends on the climate where you live. Addressing this early on is the best course of action since the issue will not correct itself. It is possible to treat bricks having minor damage with water repellent. Also, applying a masonry water repellent can prevent further erosion and decay.

  1. Chimney Relining

Most chimneys have some type of lining, which is often made from metal or clay tile. Older chimneys may not have liners. Building codes today require chimneys to have a liner.

Chimney liners help create a direct path for smoke, heat, and gases to escape. This includes carbon monoxide, which releases from wood and gas logs and can be dangerous (even fatal) to pets and humans that breathe it in. A chimney liner also helps protect the inside of your chimney. It shields the main structure from heat, soot, and other buildup produced by burning wood.

Another condition known as “shaling” or “flaking” is where pieces of the interior of the chimney have broken off. It can be a minor problem but could also be a sign of bigger issues below the surface.

If you have flue shaling or flaking, you might notice slices or segments piling up in the hearth or thimble. Otherwise, since the damage is on the inside of the chimney, these problems can be difficult to detect. Many repair companies use special cameras to determine the condition of the flue during routine inspections.

Chimney relining and flue resurfacing are complex processes. How involved depends on the condition and the layout of your chimney. One big plus to performing this procedure is that it is an opportunity to re-insulate your chimney and improve performance.

Chimney Rebuilding


When chimney restoration using the procedures described above, is insufficient for addressing the problems, a rebuild may be necessary. This is true for compromised flues, severely spalling bricks, other structural issues.

The good news is that many different options do not entail completely rebuilding the entire chimney. Our technicians may be able to do a partial chimney rebuild that focuses on problematic areas.

For instance, often, chimneys experience wear and tear on the exterior section on top of the roof, while the rest of the chimney within your home’s structure is intact. In these cases, a “roofline up” rebuild may be enough. It is more involved than a repointing but still only focuses on the area of the chimney that needs attention.

A Note on Maintenance

Chimney Safety

Maintenance is the best thing you can do to avoid, or at least minimize, the need for repairs. An annual chimney inspection is a good way to stay on top of things and it can be combined with yearly cleaning. It allows us to look at all aspects of the chimney, including its structural integrity.

Inspections can cost between $100 and $350, depending on where you live and the complexity of your chimney. It is an inexpensive way to do preventative maintenance on your chimney and catch minor issues before they become major ones.

Line Up Chimney Repair Service Today

Now that you have an idea about some of the most common chimney repairs, you know what it takes to get yours in shape. Doing so will give you the peace of mind that your chimney is working well and that you have minimized the possibility of fire in your home.

Black Goose is a premier chimney service that provides everything from annual inspections and sweepings to chimney restoration. We can handle everything from routine maintenance to complete chimney rebuilds. Reach out to us today to schedule an appointment.

This was the chimney as we found it.
Many bricks were removed due to spalling.
They had to be removed immediately…
new brick spalling chimney repair
And replaced with new brick rated for outdoor use.

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Google Rating
4.1
Based on 84 reviews
Black Goose Chimney
Black Goose Chimney
4.1
Jay Colley
Great efficient job by Bobby and his team. Very knowledgeable!
Miriam Harris
We had an outstanding experience with Black Goose. Glad, Arthur, and Sergey assessed the inoperable condition of our old, plain fireplace that was damaged by wildlife, and replaced it with a beautiful fireplace that we designed to our tastes. Price was fair, and the craftsmanship in the install was outstanding. We highly recommend the Black Goose team. Thanks so much from Pat and Miriam.
carolyn walker
Very honest. Very pleasant to work with. Even helped me get a fawn out of my yard at no charge. Letting me know exactly what I needed replaced and gave me an estimate
Xanthe Calzadilla
We hade Black Goose Chimney replace our old gas fireplace with an electric one back in early September '24. They were very professional, friendly and knowledgeable. Sergey and company finished the job in a timely manner, it's works great and looks fantastic.Move forward to April '25 and without going into great detail, the remote was lost. I reached out and with the help of Karen and Juanita, they were able to reach out and get us a replacement. I would definitely recommend them them, over and over.
denise chamblee
Incredible service. From the person answering the phone and scheduling an appointment to the service itself. Mike Wardley and Chris called prior to their arrival, were extremely professional, got the job done even though it was just supposed to be an evaluation. They went above and beyond to schedule an additional service. They were nice and clean and efficient. I can't say enough good things about my experience with the company and these 2 men.
CT Arrington
Absolutely horrible customer service. We called them to remove a dead bird from our dryer vent pipe. The tech claimed that they could not do any work because the external vent is too close to a power line. Refused to even try to fix the problem from inside our home. Another company came out and fixed the issue from inside our home!Worst part is they pressured our daughter into paying the full $159 service call fee then lied about the owner’s availability to speak with us and lied again saying they would refund half our fee.
Nick Will
Bobby and Brandon did a great job today, punctual, professional, clean and very thorough. Even very willing to answer any questions I had about my chimney.
Sunshine Hardison
Bobby is great to work with. Fast response and high quality work.
Michael Levenson
I have an outside gas fire pit that needed help. Sergery came out and had it back to working great after 2 visits. I thanked him the first visit and he told me not to thank him until job was complete and I am satisfied. When completed he followed up to make sure I was satisfied since I was out of town when job completed.To me that says a lot to have pride in your work and to really want the follow up on satisfaction confirmation. That customer service and pride has been lost lately with a lot of companies and it is good to see it again. Thanks!
Jen Test
Customer service is extremely poor
Lydia Clark
My glass doors, outside of my fireplace, had gotten broken..Black Goose had to measure, and special order the doors.They replaced them and did an excellent job.
Steve Thompson
We called Black Goose Newport News to install an electric fireplace & shiplap in our family room. The space was previously used for an old fashion tv & stereo system built into the wall. They did an exceptional job filling in the space and making the room look modernized. Top quality workmanship!!!
Robin Boling
Black Goose recently came out to sweep my chimney. They ended up charging me over $300 and did an inspection saying that my chimney need all sorts of repairs. I have had other chimney sweeps out over the past 15 years and never had an issue like this. They quoted 20K for the so called repairs. I will never call them again.
Sheila J
They said I neeeded a new vent system. Did it. Did it wrong and then came back and didn’t even know they had done it
Karen Lewis
"Sergey" and his crew replaced our wood burning fireplace with a gas direct vent Valor fireplace. It was a major project with reframing and additional issues but they did an outstanding job. "Juanita" was outstanding with customer service and also Karen with the scheduling. Thank you for everything. Go Navy!
Rob Gregory
Paid for them to come out and look at my house and take measurements for a free standing Woodstove and chimney. Ghosted after that. I reached out again to ask about looking at pellet stoves to be installed and they haven’t replied back in a couple of weeks. Glad I gave them money for no reason. It’s ok because I found a better company to do the job and they didn’t charge for an estimate. I would leave a lower star review if possible.
Melissa Novak
The technicians performed a very thorough inspection of the fireplace in a home we are purchasing. They took their time, checked every inch of the fireplace, including the roof and attic. We’ll be contacting them for a gas insert!
Devin Haslam
These guys are pretty average. They gave me incorrect info, they overcharge, and their work is average quality
John Mason
Professional and efficient. Chimney and wood stove inspection, cleaning.
RWM
Admittedly this was several years ago but I scheduled them to come to Smithfield and sweep my woodstove chimney. Took a day off from work and they never showed and didn't call. When I called them they didn't apologize or care whatsoever and said I could reschedule. Of course I said no and did it myself.
Caroline Martin
so we moved into our home about a year ago, I just wanted the chimneys swept so we could start using our fire places. The lady on the phone (who was very kind) said there was a travel fee (totally understand), the inspection fee and then sweeping of two chimneys would be around $900. Ok, great. The guys come out, (who are extremely professional and kind), they do the inspection and then write up almost $33,000 in proposals of work that needs to be done to both chimneys. This is a 40 year old home and there is some mortar missing on the inside of the chimney apparently. They wanted to charge $1,400 a day for a lift when lifts we have rented in the past have been at most $500 a day. They wanted to charge $2,290 to pressure wash the chimney (do you know how small a chimney is??, I could get my whole house pressure washed for $1,500). The prices they proposed were absolutely insane. But in the end the never swept the chimneys (they confirmed they could be swept from the inside), so they charged us for the travel fee and inspection fee $500+ for nothing done. I feel so dumb.
Kirsten Shaffer
I called to get an estimate for some repairs required for our home sale, as requested by the buyers following inspection. I told the person who answered the phone our closing date and when repairs would need to be completed. A technician came over the next day. He was very polite and professional. I also told him my closing date. He indicated that I would get an email estimate and could proceed with scheduling service following that. A week after he came out, I called the office to follow up and was told that the techs were extremely busy and were a month behind on estimates. When I expressed dismay, the staff member (same person I spoke to the first time was rude and dismissive. I told them I would not be using their services and not to bother with an estimate. Two days later, I got an email from someone else indicating that the file was behind because the accountant had been out of the office, but that they’d get back to me asap. It’s now been 10 days and I’ve still heard nothing. I paid $149 for the inspection. If they were so behind, they should’ve mentioned that at the time I scheduled the inspection. The office staff was rude, and apparently they have no idea how to run a business. Do not use them.
Jose Garcia
Definitely recommend! I was informed by the home insurance that I needed a certification. I called Black Goose Chimney and expressed my needs. They ensured me that I had nothing to worry about and that they would make it happen regardless the time crunch. They squeezed me in their schedule and explained the process without hesitation. Once again Thank you!!!
John Puckropp
Technician Sergey Gardner did an outstanding job explaining and fixing my fireplace. Highly recommend!LtCol John PuckroppUSMC Retired
Victoria Terrill
I highly recommend Black Goose Chimney! Juanita picked up my phone call and was so helpful and sweet from the get-go. Joe and John C. inspected and conducted a chimney sweep on my place. Both were very professional, on-time, and great to speak with. The chimney was well beyond needing a cleaning and the did a great job. They pretty much made the chimney go from black to a light grey color (which I didn’t know was possible) and they also cleaned up after themselves. Joe and John C. were so nice and even tolerated my terrible (and overused) Mary Poppins references. I would absolutely recommend Black Goose Chimney and Joe/John C. They did a great job!
E H
My homeowner’s insurance on my new house said I needed to have my wood stove removed or they’d cancel my policy. Black Goose Chimney was able to come out and do the job within a few days, sealed off the chimney, and provided me pictures to send the insurance company. The crews who came out were on time, professional, knowledgeable, and laid down blankets to protect my floors. Karen in the office was so helpful with getting me the pictures for my insurance company.
Next Home Coastal Luxury Realty
Work for a Keller Williams agency. Needed a chimney repair on a house closing the following day. Black Goose was able to check it out the day I called and are able to make repairs the following day! Mike the tech, MORE then helpful as was Lois in the office. I highly recommend them for your chimney and fireplace needs!!
Sovonia Golden
Miriam Kotsonis
Super helpful and knowledgeable staff!
Levi Collins
Mrs. Karen was wonderful and got us scheduled right away, the service team was excellent and professional. Mr. Jim ordered our part and it came the next week, nice lady called me and they scheduled it for the very next day. I HIGHLY recommend this company for there excellent attention to detail, customer service that makes you feel like family, and quick response time.
robandpathy S
Excellent Service
William Mace
If I could give negative stars I would! These guys jerked my 80 year old mother around during Christmas when it was freezing. Someone told Mom to call these guys because the furnace was venting into the basement. A dude looking like Bob Marley shows up and says he can't fix it or even look at it because we have slate roof and they need special equipment to get up there. Ok. I get it. When can you come back? Someone will call you. No. No one called me. I called the next week. By this time mom had to sleep downstairs in front of fireplace to stay warm. I called. Dude on phone said he didn't know anything about it but would get back to me day after New Years. He didn't. I called again on Wednesday. No one answered. I left a message. Nothing.
Al Budaszewski
I had my fireplace serviced recently. They were able to restore full function to my gas fireplace and remote control without replaccing any components. They are honest, thorough, and I would do business with them again.
Skip Savell
Dorethea Johnson
They attempted to charge me an absorbent amount for money a fireplace chain cover. They qouted a me the price for it. They didn't have it in stock. When It came in. They had changed the price by more than double.
Kyle Russell
I seen a employee hit another vehicle on 64 and keep driving. Wouldn't want that integrity working at my house.
William Chandler
Very professional and thorough.
Jory Morrison
Frances McCoy-Brown
From the person answering the phone and scheduling my appointment. To the two men who came out and did a chimney check were very courteous and professional. I was provided with information that would help me make an informed decision. There was no hard sell ! I would recommend them.
Yvonne Richardson
Had my chimney and firebox repaired. they did the work in very reasonable time and did a very good job. Were on time and were respectful, courteous and professional. Cleaned up nicely also. The lady in the office was very friendly and helpful.
Bridget Sims
Brian Lucas
I paid them to perform a diagnostic on my gas logs that were not lighting. The Tech determined I have a faulty valve and told me the office would look up the part and send me a quote to replace it. That was nearly three months ago. I called the office twice during that time to remind them and got the run-around. Don’t waste your time on this company.
Amanda Wroten
Ken Nelson
Pauretta Banks
Love my fire place! They did a great job and made sure I was satisfied before they left.
Tom Jowers
High prices but as the old saying goes "you get what you pay for." In this case, quality service.
John Sims
This company helped fix our chimney after a very scary fire we had. Great quality work and very professional crew
Pamela Mason
Black Goose Chimney did a superb job for us. Their technician Joe is a pleasure to work with and is not only professional and polite, but does fantastic work! On time, great workmanship and a pleasure to work with - what more can you ask for. I would recommend BlacK Goose Chimney to anyone.
Deborah Hill
Michael Chase
What a great team. Highly professional, knowledgable and no nonsense tell it like it is workers. Sergey is a master brick layer and technician. I will not use anyone else when it comes to brick and chimney work.The owner, Jim and Kathy, front office, are absolutely great to work with. I highly reccommend this company.
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