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Black Goose

Black Goose

Chimney Sweep | Williamsburg, Yorktown, Newport News, & Hampton

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Let Us Reintroduce Ourselves

 

March 24, 2025 by primm

The Black Goose Chimney Experience

It’s almost a month into a new year and we’ve got a lot to look at as we look back and start planning for the future. At Black Goose Chimney, we’ve been the Tidewater solution for chimney troubles for over 30 years. From our family to yours, best wishes for this year and everyone moving forward.

We’re all about chimneys, but we also fix fireplaces, clear vents and help with other issues that can cause house fires. Our watchwords for service are precision, expertise and attention to detail. As a family-owned and operated business, our commitment to delivering high-quality services and ensuring the safety of your home has been at the heart of everything we do. Whether you’re a loyal customer or new to our community, we’re excited to reintroduce ourselves and share what makes Black Goose Chimney the trusted name in chimney care.

Who We Are

Black Goose Chimney isn’t just a chimney service company—we’re your neighbors, dedicated to making your home a safer and more comfortable place. Your home is often the largest investment in your portfolio, and it’s the place where you spend most of the time you aren’t at work. That means it’s also the place where you expect to feel safe and comfortable. That’s why, when we started this business over three decades ago, we had one mission: to deliver exceptional chimney services that keep our community safe from the dangers of chimney fires and poor ventilation. We’ve added to those core services over the years, but values of safety, integrity, and top-notch customer service have remained at the foundation of everything we do.

From small repairs to comprehensive chimney rebuilds, we approach each job with the same level of care and attention to detail. Our team is made up of highly trained, certified technicians who share a passion for safety, quality craftsmanship, and customer satisfaction.

Our Mission

At Black Goose Chimney, our mission is simple but profound. We aim to protect your home and family by providing expert chimney care — every time. A properly maintained chimney is essential if you want to enjoy a crackling fire during the winter. Poorly maintained chimneys burn through fuel faster and might lead to high carbon monoxide levels. We make sure your chimney does the job right and that you know what to do to keep your chimney in good repair.

We’re not just here to clean chimneys—we’re here to build relationships. For us, every service call is an opportunity to help you feel confident in the safety and performance of your chimney system. Our goal is to be your trusted partner in home maintenance, ensuring that your fireplace and chimney remain safe, efficient, and ready to provide warmth and comfort for years to come.

What We Do

Our comprehensive range of services is designed to address all aspects of chimney and fireplace maintenance, repair, and restoration. Whether you’re looking for a routine cleaning or need help solving a complex issue, we have the expertise and tools to get the job done right. Here’s a closer look at the services we offer.

Chimney Sweeping

No, we’ve never starred in a Mary Poppins movie, but we’re the top name in sweeping chimneys in Tidewater. Every time you use your chimney, it picks up soot and creosote that gradually lines the interior surface. Over time, this buildup can be a possible fuel source for fires and block airflow through the chimney. Our professional chimney sweep services remove these dangerous deposits, without damaging your chimney, or using children. We use state-of-the-art equipment to provide a thorough cleaning, leaving your chimney in top condition.

Chimney Inspections

You can’t fix a problem you don’t know about, which is why regular inspections are essential for chimney owners. Our certified technicians conduct detailed evaluations of your chimney system, checking for structural damage, blockages, and other concerns. We offer Level 1, Level 2, and Level 3 inspections depending on the severity of the issue.

Chimney Repairs

From minor cracks to major structural repairs, we have the expertise to restore your chimney’s integrity. Our repair services include fixing leaks, replacing damaged bricks, repairing mortar joints, and fixing issues with chimney crowns and caps. Plus, we handle repairs quickly and with the precision we’re known for throughout the Tidewater region.

Chimney Relining

Lining a chimney is a great way to protect surrounding areas of your home from house fires and gas intrusion. Whether you have a metal, clay or concrete liner, we install or repair them to keep your chimney functioning safely.

Fireplace Rebuilds and Restorations

A crackling fire is a cozy place to curl up in front of during the winter, but only if your fireplace is safe and beautiful. At Black Goose, we restore older fireplaces and install new ones. Our skilled craftsmen deliver stunning results that enhance both the functionality and aesthetic appeal of your space.

Historic Chimney Restoration

We have a deep appreciation for the craftsmanship and history of older homes, and we specialize in restoring historic chimneys to their former glory. We make sure the newly restored chimney meets all historic restoration requirements and modern safety standards.

Dryer Vent Cleaning

Chimneys aren’t the only systems that require regular maintenance. Clogged dryer vents are a leading cause of house fires. We don’t just sweep chimneys. We also sweep dryer vents to clear out lint and other combustible debris.

Animal Removal

From bats in your chimney crowns to squirrels nesting in your attic, animals can get into the strangest and most unsafe spaces. Our humane animal removal services safely relocate critters like birds, squirrels, and raccoons, and we install caps and screens to prevent future intrusions.

Gas Log Installation and Maintenance

Gas logs are a convenient and efficient alternative to traditional wood-burning fireplaces. Get an easy on and off fireplace that looks great and doesn’t leave a mess after every evening of making s’mores.

Why Chimney Care Matters

A well-maintained chimney is part of a functional fireplace and an important home safety feature. Chimneys vent harmful gases and smoke out of your home, but when they’re neglected, they may not work as intended. Whether your chimney starts to fall in, creosote buildup starts to impact airflow or other blockages cause gas to build up in your home, it’s a major hazard.

At Black Goose Chimney, we’re passionate about educating our customers on the importance of regular chimney care. We believe that proactive maintenance is the key to preventing costly repairs and keeping your home safe and secure. When you choose us, you’re not just getting a service—you’re gaining peace of mind.

What Sets Us Apart

We’ve been here a while — more than 30 years. With our long-time investment in chimney maintenance, we’ve seen it all. There’s no chimney problem too challenging for our certified technicians. That’s right. Certified. Every member of our team is certified by the Chimney Safety Institute of America (CSIA) so that you can have peace of mind about our work and using your fireplace.

Workmanship quality is always a priority at Black Goose, which is why we only work with certified chimney sweeps and masonry professionals. From your first call to our last cleanup, we want the customer experience to be second to none. That’s why we’re committed to communicating with our customers using professional and respectful language. And, we’re also deeply committed to investing in our community. After all, we live and work here too!

Welcoming New and Returning Customers

Our long-time customers are the foundation of everything we’ve accomplished and we couldn’t be more proud and happy with the relationships we’ve developed during our 30+ years in business. Thank you to everyone who has welcomed us into your home and supported our business by giving us yours. Every year, it’s your recommendations and reviews that help us reach new customers and continue to offer the same great service to each new member of the family.

To those who are just discovering Black Goose Chimney, welcome to the family! It’s always exciting to meet a new family member, and each new customer is an opportunity to build a lifelong relationship. We’re honored to be trusted members of your home maintenance team and happy to provide everything you need in terms of chimney services. From our detailed inspections to our comprehensive repairs, every service we provide is rooted in our commitment to quality, safety, and customer satisfaction. Whether you’re scheduling your first chimney cleaning or need help with a complex repair, we’re excited to work with you and ensure your home stays safe and comfortable.

There’s no point in having a fireplace you’re afraid to use, and with Black Goose services that never needs to be an issue. We’ll make sure your chimneys and vents stay in great condition and teach you the best ways to use these functional and aesthetic additions to your home.

Contact Us

Ready to schedule a service or learn more about how we can help? Get in touch today! You can reach us by phone at (757) 596-2298 or visit our website at blackgoose.com. Whether you need a chimney inspection, repair, or routine maintenance, we’re here to provide the expert care you deserve.

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Services

 

  • Chimney Sweep
  • Chimney Repairs
  • Chimney Relining
  • Chimney Caps
  • Chimney Swift
  • Top Pans/Chase Covers
  • Fireplace Install
  • Fireplace Rebuild
  • Gas Logs and Inserts
  • Historic Restorations
  • Dryer Vent Maintenance
  • Animal Removal

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Be sure to check out our Coupon Specials! We have new offerings on a regular basis so be sure to check back often!

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Google Rating
4.5
Based on 198 reviews
Black Goose Chimney
Black Goose Chimney
4.5
Diane Zeimet
Tascha E
They were very professional and personable. Good job explaining things. Highly recommended 😀
Connie Hoover
Tammy Carpenter
Mike, the tech for Black Goose, was running ahead of schedule today and contacted me to see if he could come early to inspect my dryer vent. He performed the inspection and provided documentation of the job. He was very personable, and did an excellent job! I was very pleased.
Jill Spielberger
I really appreciate the communication between the company & myself. It was great to not only receive a message they were on their way but Brandon took a few minutes to address my concerns over the phone. We were quite impressed by their professionalism & thoroughness, especially because the job was more work-intensive than anticipated. I am grateful to have my fireplace up & running & I can thank the good people at Black Goose for making it happen .
Charles Haskett
I called for a clean and inspection. They came out and inspected and told me it didn't need cleaning. I feel like most would have "cleaned" it anyway and charged me. They only charged for the inspection which was nice of them. I will use them again in the future.
Donna Hollandsworth
Lori Shuford
John and Chris were very thorough and polite and protected everything while doing a great job inspecting and cleaning.
Betsy Fink
Sergey and his partner were very friendly, efficient, and knowledgable. After diagnosing the problem with my gas fireplace, they were able to complete the repair right away and demonstrated how they had fixed it. They are a busy team, so I did have to wait a few weeks for them to come out but that is the nature of gas fireplace repair. Would definately recommend them.
Michael Kane
Timothy Fisher
Great job——especially arriving early!
Nancy Hanlon
The guys were great but the cost was outrageous 1 hour of work and $10 in product to fix the problem I could have done it myself for $10 in my cost your cost $399.00 never again Ill do it myself
Nonnie Reynolds
They came out to inspect and clean my chimney. Let me know it didn’t need sweeping however I do need to replace two fire bricks. Glad I got the inspection because it prevented a fire hazard. Very professional service and technicians. I’m hiring them to do the brick repairs. As a new homeowner it’s great to find a reliable company to annually clean my fireplace.
Pam Dibble
Claire Duffee
Early for appointment, friendly, helpful, and taught me how to correctly use my fireplace. Would not call anyone else.
Erica S
Black Goose Chimney did a great job servicing our gas fireplace. It hadn’t been used in a few years, and they performed a thorough safety check, cleaned everything, and clearly explained how to use it going forward. The technicians were very professional, fast, and genuinely nice guys. We felt confident and comfortable using our fireplace again thanks to them. Highly recommend!
Lovett Gaither
on time fast and efficiency
Darlene Esher
We set up an initial appt for 12/19 at 2:00pm with a window giving them til 4:00pm to arrive. At 4:00pm I called the office and spoke to Ari who told me they had no record of our phone number or address. Almost immediately after that call I received a voice message indicating Sergei was on his way (about 25 minutes out). I want into my email and found that there was an invoice addressed to me for $339.00 and a quote addressed to me for $8990.00. No one had ever come to our home . This was our first appt with them. Not at all impressed with the disorganization of this company.
Dexter Baird
Your technicians were very personable and knowledgeable in what they were doing. He even made an onsite repair that saved me a lot of money.
William Cornett
Tracy Cone
Martha Owens
Today Black Goose came to give me a quote on my gas fireplace. Mr. Bobby asked me what I wanted to do with the fireplace because due to a lot of advice from other companies I was under the impression that I would have to tear my existing fireplace down and get a brick and mortar fireplace to burn wood. Mr. Bobby heard my desire as to what I wanted and he really gave me a simple solution now I can burn wood in my fireplace. Thanks Bobby Sims.
Mary Johnston
I was throughly disappointed with the technician. Firstly they arrived more than two hours prior to the appt time, with no phone call. I paid to have my chimney and wood stove inspected. He never even opened the wood stove and when it was brought to his attention he said it’s a metal box, it’s fine. I was also given a quote of 8k for work on the chimney. When I requested the pics that I was promised that day they had mysteriously disappeared. I spoke with the office numerous times and was told the owner would contact me. After a week of no returned calls I requested a refund which I was given. The office staff was very polite and apologetic, however the technician was rude and the owner apparently couldn’t find the time to address my concerns. I’d rather do business with a company I can trust.
Louis McAdory
Your team very quickly assessed the problem with my fireplace and explained what needed to be done to fix it. They were very professional and knowledgeable and answered all of my questions. The fireplace is now working 100%!!!! I highly recommend Black Goose Chimney for any work needed for a fireplace.
Audrey Crawford
Larry Beam
Efficient, thorough, polite and professional. Kept area clean.
Jack Erb
Sergey is great!! I always request him to service my wood stove!
Irina Gorbunova
Always great service and punctuality. We use this company twice for two gas fireplaces and Sergey is very professional and knowledgeable. Quality work and good service.
Hope Marsh
Great job done by Bobby and Crew. They took care of all our issues in a very professional manner.
Renee Jones
Sergey and Muhamad were very professional. Took the time to clean up and Sergey took the time to explain an issue they found during the inspection and to re-explain how to start and stop the fireplace.
Mark Smeland
Nicole Anderson
I received a thorough inspection and was provided with options for my fireplace renovation. I was very satisfied with the service.
Theo Rohr
Fast service, great work
helen myers
My technicians even went the extra mile offering to clean my fireplace. Friendly, polite, extremely knowledgeable and stand behind their work. I have been using them for years and would highly recommend them.
Megan Lem
I highly recommend Black Goose Chimney! Great service and the gentlemen who came to help were respectful and helpful.
Scottie
Excellent Service! Very professional. My company, MiCasa, will definitely call again to have additional properties serviced as needed. Thank you.
Valarie Ellis
Excellent team! Great customer service.
CS
Very professional
Chuck Robinson
Tech were extremely helpful, knowledgeable, friendly!
Calvin Davis
Excellent service and professionalism.
Peter McCall
I’m not happy at all with the service because the gentleman that came to my house told me I needed a new gas valve for my fireplace. He said that somebody would contact me the next day which would’ve been the 11th and nothing was done. Nobody contacted me and right now I’m looking for another company that will do the job for me because I don’t want to use black goose.
Karen Lyles
Very professional.
Ryder
They showed up on time. They were fast and efficient and had great communication. Highly recommend this company!!!
Gail Whittaker
Very professional and friendly. Each year, they visit my home and perform a thorough inspection of my fireplace and chimney. After their visit, I feel safe and confident when using my fireplace. Highly recommended.
Walter Bartlett
They were great when they came and fixed our problem and were gone within 15 minutes. I highly recommend Black Goose.
Ronnie Goodwin
Professional and friendly. Started work by putting down drop cloths and cleaned up on the way out. Answered questions about proper fire lighting and burning. This is the third time Black Goose has inspected and cleaned our chimney. We will continue using them in the future
John
Great work
Adam Palmer
Arrived 3 hours late. Level 1 inspection is literally them poking their head in the chimney. There are other levels that I saw later on the website but I don’t think they listened to my specific needs with my 200 year old house. Promised a report that was never provided. Given an informal estimate for $25k worth of work that any competent mason could do in a weekend. Not recommended.
Virginia Conway
Firstly they were prompt and notified me by phone of their intended arrival time. I took great appreciation with their respect of my person and property both inside and out. They carried out their work with professionalism and efficiency in a friendly manner. I would highly recommend Black Goose to anyone needing to winterize their gas fireplace as I did or any fireplace need in general. If you are in need they are your men. Give them a call today. You’ll be glad you did. I am!
Linda Redmond
Work was done well and there wasn't any mess left to clean up.Thank you for Job well done.
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