• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

CALL NOW (757) 596-2298

Black Goose

Black Goose

Chimney Sweep | Williamsburg, Yorktown, Newport News, & Hampton

  • About Us
    • Meet Our Staff
    • License and Insurance
  • Services
    • Chimney Sweep
    • Chimney Repairs
    • Chimney Relining
    • Chimney Caps
    • Chimney Swift
    • Top Pans/Chase Covers
    • Fireplace Rebuild
    • Gas Log Services
    • Gas Logs/Inserts Installation
    • Historic Restorations
    • Dryer Vent Maintenance
    • Animal Removal
  • Testimonials
  • Coupons
  • News
  • Contact
  • Careers

Let Us Reintroduce Ourselves

 

March 24, 2025 by primm

The Black Goose Chimney Experience

It’s almost a month into a new year and we’ve got a lot to look at as we look back and start planning for the future. At Black Goose Chimney, we’ve been the Tidewater solution for chimney troubles for over 30 years. From our family to yours, best wishes for this year and everyone moving forward.

We’re all about chimneys, but we also fix fireplaces, clear vents and help with other issues that can cause house fires. Our watchwords for service are precision, expertise and attention to detail. As a family-owned and operated business, our commitment to delivering high-quality services and ensuring the safety of your home has been at the heart of everything we do. Whether you’re a loyal customer or new to our community, we’re excited to reintroduce ourselves and share what makes Black Goose Chimney the trusted name in chimney care.

Who We Are

Black Goose Chimney isn’t just a chimney service company—we’re your neighbors, dedicated to making your home a safer and more comfortable place. Your home is often the largest investment in your portfolio, and it’s the place where you spend most of the time you aren’t at work. That means it’s also the place where you expect to feel safe and comfortable. That’s why, when we started this business over three decades ago, we had one mission: to deliver exceptional chimney services that keep our community safe from the dangers of chimney fires and poor ventilation. We’ve added to those core services over the years, but values of safety, integrity, and top-notch customer service have remained at the foundation of everything we do.

From small repairs to comprehensive chimney rebuilds, we approach each job with the same level of care and attention to detail. Our team is made up of highly trained, certified technicians who share a passion for safety, quality craftsmanship, and customer satisfaction.

Our Mission

At Black Goose Chimney, our mission is simple but profound. We aim to protect your home and family by providing expert chimney care — every time. A properly maintained chimney is essential if you want to enjoy a crackling fire during the winter. Poorly maintained chimneys burn through fuel faster and might lead to high carbon monoxide levels. We make sure your chimney does the job right and that you know what to do to keep your chimney in good repair.

We’re not just here to clean chimneys—we’re here to build relationships. For us, every service call is an opportunity to help you feel confident in the safety and performance of your chimney system. Our goal is to be your trusted partner in home maintenance, ensuring that your fireplace and chimney remain safe, efficient, and ready to provide warmth and comfort for years to come.

What We Do

Our comprehensive range of services is designed to address all aspects of chimney and fireplace maintenance, repair, and restoration. Whether you’re looking for a routine cleaning or need help solving a complex issue, we have the expertise and tools to get the job done right. Here’s a closer look at the services we offer.

Chimney Sweeping

No, we’ve never starred in a Mary Poppins movie, but we’re the top name in sweeping chimneys in Tidewater. Every time you use your chimney, it picks up soot and creosote that gradually lines the interior surface. Over time, this buildup can be a possible fuel source for fires and block airflow through the chimney. Our professional chimney sweep services remove these dangerous deposits, without damaging your chimney, or using children. We use state-of-the-art equipment to provide a thorough cleaning, leaving your chimney in top condition.

Chimney Inspections

You can’t fix a problem you don’t know about, which is why regular inspections are essential for chimney owners. Our certified technicians conduct detailed evaluations of your chimney system, checking for structural damage, blockages, and other concerns. We offer Level 1, Level 2, and Level 3 inspections depending on the severity of the issue.

Chimney Repairs

From minor cracks to major structural repairs, we have the expertise to restore your chimney’s integrity. Our repair services include fixing leaks, replacing damaged bricks, repairing mortar joints, and fixing issues with chimney crowns and caps. Plus, we handle repairs quickly and with the precision we’re known for throughout the Tidewater region.

Chimney Relining

Lining a chimney is a great way to protect surrounding areas of your home from house fires and gas intrusion. Whether you have a metal, clay or concrete liner, we install or repair them to keep your chimney functioning safely.

Fireplace Rebuilds and Restorations

A crackling fire is a cozy place to curl up in front of during the winter, but only if your fireplace is safe and beautiful. At Black Goose, we restore older fireplaces and install new ones. Our skilled craftsmen deliver stunning results that enhance both the functionality and aesthetic appeal of your space.

Historic Chimney Restoration

We have a deep appreciation for the craftsmanship and history of older homes, and we specialize in restoring historic chimneys to their former glory. We make sure the newly restored chimney meets all historic restoration requirements and modern safety standards.

Dryer Vent Cleaning

Chimneys aren’t the only systems that require regular maintenance. Clogged dryer vents are a leading cause of house fires. We don’t just sweep chimneys. We also sweep dryer vents to clear out lint and other combustible debris.

Animal Removal

From bats in your chimney crowns to squirrels nesting in your attic, animals can get into the strangest and most unsafe spaces. Our humane animal removal services safely relocate critters like birds, squirrels, and raccoons, and we install caps and screens to prevent future intrusions.

Gas Log Installation and Maintenance

Gas logs are a convenient and efficient alternative to traditional wood-burning fireplaces. Get an easy on and off fireplace that looks great and doesn’t leave a mess after every evening of making s’mores.

Why Chimney Care Matters

A well-maintained chimney is part of a functional fireplace and an important home safety feature. Chimneys vent harmful gases and smoke out of your home, but when they’re neglected, they may not work as intended. Whether your chimney starts to fall in, creosote buildup starts to impact airflow or other blockages cause gas to build up in your home, it’s a major hazard.

At Black Goose Chimney, we’re passionate about educating our customers on the importance of regular chimney care. We believe that proactive maintenance is the key to preventing costly repairs and keeping your home safe and secure. When you choose us, you’re not just getting a service—you’re gaining peace of mind.

What Sets Us Apart

We’ve been here a while — more than 30 years. With our long-time investment in chimney maintenance, we’ve seen it all. There’s no chimney problem too challenging for our certified technicians. That’s right. Certified. Every member of our team is certified by the Chimney Safety Institute of America (CSIA) so that you can have peace of mind about our work and using your fireplace.

Workmanship quality is always a priority at Black Goose, which is why we only work with certified chimney sweeps and masonry professionals. From your first call to our last cleanup, we want the customer experience to be second to none. That’s why we’re committed to communicating with our customers using professional and respectful language. And, we’re also deeply committed to investing in our community. After all, we live and work here too!

Welcoming New and Returning Customers

Our long-time customers are the foundation of everything we’ve accomplished and we couldn’t be more proud and happy with the relationships we’ve developed during our 30+ years in business. Thank you to everyone who has welcomed us into your home and supported our business by giving us yours. Every year, it’s your recommendations and reviews that help us reach new customers and continue to offer the same great service to each new member of the family.

To those who are just discovering Black Goose Chimney, welcome to the family! It’s always exciting to meet a new family member, and each new customer is an opportunity to build a lifelong relationship. We’re honored to be trusted members of your home maintenance team and happy to provide everything you need in terms of chimney services. From our detailed inspections to our comprehensive repairs, every service we provide is rooted in our commitment to quality, safety, and customer satisfaction. Whether you’re scheduling your first chimney cleaning or need help with a complex repair, we’re excited to work with you and ensure your home stays safe and comfortable.

There’s no point in having a fireplace you’re afraid to use, and with Black Goose services that never needs to be an issue. We’ll make sure your chimneys and vents stay in great condition and teach you the best ways to use these functional and aesthetic additions to your home.

Contact Us

Ready to schedule a service or learn more about how we can help? Get in touch today! You can reach us by phone at (757) 596-2298 or visit our website at blackgoose.com. Whether you need a chimney inspection, repair, or routine maintenance, we’re here to provide the expert care you deserve.

Category iconUncategorized

Primary Sidebar

Services

 

  • Chimney Sweep
  • Chimney Repairs
  • Chimney Relining
  • Chimney Caps
  • Chimney Swift
  • Top Pans/Chase Covers
  • Fireplace Install
  • Fireplace Rebuild
  • Gas Logs and Inserts
  • Historic Restorations
  • Dryer Vent Maintenance
  • Animal Removal

Helpful Hints

 

  • How To Hire a Chimney Sweep
  • Apples to Apples Comparison
  • Rave Reviews
  • How to Easily Start a Fire

Coupons

 

Be sure to check out our Coupon Specials! We have new offerings on a regular basis so be sure to check back often!

Stay In Touch

 

Receive money-saving coupons once a month and helpful tips about your chimney and dryer vent.

  • This field is for validation purposes and should be left unchanged.

Copyright © 2025 Black Goose Chimney, Inc. · Privacy Policy · Website by Primm Advertising

  • Facebook
  • LinkedIn
Google Rating
4.0
Based on 76 reviews
Black Goose Chimney
Black Goose Chimney
4.0
Michael Levenson
I have an outside gas fire pit that needed help. Sergery came out and had it back to working great after 2 visits. I thanked him the first visit and he told me not to thank him until job was complete and I am satisfied. When completed he followed up to make sure I was satisfied since I was out of town when job completed.To me that says a lot to have pride in your work and to really want the follow up on satisfaction confirmation. That customer service and pride has been lost lately with a lot of companies and it is good to see it again. Thanks!
Jen Test
Customer service is extremely poor
Lydia Clark
My glass doors, outside of my fireplace, had gotten broken..Black Goose had to measure, and special order the doors.They replaced them and did an excellent job.
Steve Thompson
We called Black Goose Newport News to install an electric fireplace & shiplap in our family room. The space was previously used for an old fashion tv & stereo system built into the wall. They did an exceptional job filling in the space and making the room look modernized. Top quality workmanship!!!
Robin Boling
Black Goose recently came out to sweep my chimney. They ended up charging me over $300 and did an inspection saying that my chimney need all sorts of repairs. I have had other chimney sweeps out over the past 15 years and never had an issue like this. They quoted 20K for the so called repairs. I will never call them again.
Sheila J
They said I neeeded a new vent system. Did it. Did it wrong and then came back and didn’t even know they had done it
Karen Lewis
"Sergey" and his crew replaced our wood burning fireplace with a gas direct vent Valor fireplace. It was a major project with reframing and additional issues but they did an outstanding job. "Juanita" was outstanding with customer service and also Karen with the scheduling. Thank you for everything. Go Navy!
Rob Gregory
Paid for them to come out and look at my house and take measurements for a free standing Woodstove and chimney. Ghosted after that. I reached out again to ask about looking at pellet stoves to be installed and they haven’t replied back in a couple of weeks. Glad I gave them money for no reason. It’s ok because I found a better company to do the job and they didn’t charge for an estimate. I would leave a lower star review if possible.
Melissa Novak
The technicians performed a very thorough inspection of the fireplace in a home we are purchasing. They took their time, checked every inch of the fireplace, including the roof and attic. We’ll be contacting them for a gas insert!
Devin Haslam
These guys are pretty average. They gave me incorrect info, they overcharge, and their work is average quality
John Mason
Professional and efficient. Chimney and wood stove inspection, cleaning.
RWM
Admittedly this was several years ago but I scheduled them to come to Smithfield and sweep my woodstove chimney. Took a day off from work and they never showed and didn't call. When I called them they didn't apologize or care whatsoever and said I could reschedule. Of course I said no and did it myself.
Caroline Martin
so we moved into our home about a year ago, I just wanted the chimneys swept so we could start using our fire places. The lady on the phone (who was very kind) said there was a travel fee (totally understand), the inspection fee and then sweeping of two chimneys would be around $900. Ok, great. The guys come out, (who are extremely professional and kind), they do the inspection and then write up almost $33,000 in proposals of work that needs to be done to both chimneys. This is a 40 year old home and there is some mortar missing on the inside of the chimney apparently. They wanted to charge $1,400 a day for a lift when lifts we have rented in the past have been at most $500 a day. They wanted to charge $2,290 to pressure wash the chimney (do you know how small a chimney is??, I could get my whole house pressure washed for $1,500). The prices they proposed were absolutely insane. But in the end the never swept the chimneys (they confirmed they could be swept from the inside), so they charged us for the travel fee and inspection fee $500+ for nothing done. I feel so dumb.
Kirsten Shaffer
I called to get an estimate for some repairs required for our home sale, as requested by the buyers following inspection. I told the person who answered the phone our closing date and when repairs would need to be completed. A technician came over the next day. He was very polite and professional. I also told him my closing date. He indicated that I would get an email estimate and could proceed with scheduling service following that. A week after he came out, I called the office to follow up and was told that the techs were extremely busy and were a month behind on estimates. When I expressed dismay, the staff member (same person I spoke to the first time was rude and dismissive. I told them I would not be using their services and not to bother with an estimate. Two days later, I got an email from someone else indicating that the file was behind because the accountant had been out of the office, but that they’d get back to me asap. It’s now been 10 days and I’ve still heard nothing. I paid $149 for the inspection. If they were so behind, they should’ve mentioned that at the time I scheduled the inspection. The office staff was rude, and apparently they have no idea how to run a business. Do not use them.
Jose Garcia
Definitely recommend! I was informed by the home insurance that I needed a certification. I called Black Goose Chimney and expressed my needs. They ensured me that I had nothing to worry about and that they would make it happen regardless the time crunch. They squeezed me in their schedule and explained the process without hesitation. Once again Thank you!!!
John Puckropp
Technician Sergey Gardner did an outstanding job explaining and fixing my fireplace. Highly recommend!LtCol John PuckroppUSMC Retired
Victoria Terrill
I highly recommend Black Goose Chimney! Juanita picked up my phone call and was so helpful and sweet from the get-go. Joe and John C. inspected and conducted a chimney sweep on my place. Both were very professional, on-time, and great to speak with. The chimney was well beyond needing a cleaning and the did a great job. They pretty much made the chimney go from black to a light grey color (which I didn’t know was possible) and they also cleaned up after themselves. Joe and John C. were so nice and even tolerated my terrible (and overused) Mary Poppins references. I would absolutely recommend Black Goose Chimney and Joe/John C. They did a great job!
E H
My homeowner’s insurance on my new house said I needed to have my wood stove removed or they’d cancel my policy. Black Goose Chimney was able to come out and do the job within a few days, sealed off the chimney, and provided me pictures to send the insurance company. The crews who came out were on time, professional, knowledgeable, and laid down blankets to protect my floors. Karen in the office was so helpful with getting me the pictures for my insurance company.
Next Home Coastal Luxury Realty
Work for a Keller Williams agency. Needed a chimney repair on a house closing the following day. Black Goose was able to check it out the day I called and are able to make repairs the following day! Mike the tech, MORE then helpful as was Lois in the office. I highly recommend them for your chimney and fireplace needs!!
Sovonia Golden
Miriam Kotsonis
Super helpful and knowledgeable staff!
Levi Collins
Mrs. Karen was wonderful and got us scheduled right away, the service team was excellent and professional. Mr. Jim ordered our part and it came the next week, nice lady called me and they scheduled it for the very next day. I HIGHLY recommend this company for there excellent attention to detail, customer service that makes you feel like family, and quick response time.
robandpathy S
Excellent Service
William Mace
If I could give negative stars I would! These guys jerked my 80 year old mother around during Christmas when it was freezing. Someone told Mom to call these guys because the furnace was venting into the basement. A dude looking like Bob Marley shows up and says he can't fix it or even look at it because we have slate roof and they need special equipment to get up there. Ok. I get it. When can you come back? Someone will call you. No. No one called me. I called the next week. By this time mom had to sleep downstairs in front of fireplace to stay warm. I called. Dude on phone said he didn't know anything about it but would get back to me day after New Years. He didn't. I called again on Wednesday. No one answered. I left a message. Nothing.
Al Budaszewski
I had my fireplace serviced recently. They were able to restore full function to my gas fireplace and remote control without replaccing any components. They are honest, thorough, and I would do business with them again.
Skip Savell
Dorethea Johnson
They attempted to charge me an absorbent amount for money a fireplace chain cover. They qouted a me the price for it. They didn't have it in stock. When It came in. They had changed the price by more than double.
Kyle Russell
I seen a employee hit another vehicle on 64 and keep driving. Wouldn't want that integrity working at my house.
William Chandler
Very professional and thorough.
Jory Morrison
Frances McCoy-Brown
From the person answering the phone and scheduling my appointment. To the two men who came out and did a chimney check were very courteous and professional. I was provided with information that would help me make an informed decision. There was no hard sell ! I would recommend them.
Yvonne Richardson
Had my chimney and firebox repaired. they did the work in very reasonable time and did a very good job. Were on time and were respectful, courteous and professional. Cleaned up nicely also. The lady in the office was very friendly and helpful.
Bridget Sims
Brian Lucas
I paid them to perform a diagnostic on my gas logs that were not lighting. The Tech determined I have a faulty valve and told me the office would look up the part and send me a quote to replace it. That was nearly three months ago. I called the office twice during that time to remind them and got the run-around. Don’t waste your time on this company.
Amanda Wroten
Ken Nelson
Pauretta Banks
Love my fire place! They did a great job and made sure I was satisfied before they left.
Tom Jowers
High prices but as the old saying goes "you get what you pay for." In this case, quality service.
John Sims
This company helped fix our chimney after a very scary fire we had. Great quality work and very professional crew
Pamela Mason
Black Goose Chimney did a superb job for us. Their technician Joe is a pleasure to work with and is not only professional and polite, but does fantastic work! On time, great workmanship and a pleasure to work with - what more can you ask for. I would recommend BlacK Goose Chimney to anyone.
Deborah Hill
Michael Chase
What a great team. Highly professional, knowledgable and no nonsense tell it like it is workers. Sergey is a master brick layer and technician. I will not use anyone else when it comes to brick and chimney work.The owner, Jim and Kathy, front office, are absolutely great to work with. I highly reccommend this company.
William Marx
The terracota liner to the oil boiler had broken after 50 years. Jim came out and gave an estimate and managed to promptly get a crew here on a Saturday to replace it with a steel liner. The crew, Sergei and Michael, arrived on time and were quite polite, efficient and neat. The left the house in better shape than when they arrived. They took care that the 5 month old puppy was kept away from the repair materials. Michael went so far as to clear the entire roof of pine needles, not just the area he was working. Greatly appreciated. They truly went the extra mile!
Selina Tyler
James Simone
Wanted to charge a $99.00 service call for an estimate. Other companies came for free
Sean B
Don Lovis
They came out to do a dryer vent sweep. They quoted me 800.00 labor for 2 hours to fix one dryer pipe 10 ft long. Hired another company and charged 75.00. I will never use them again
Anthony Cronin Jr
Very ProfessionalShared Concern To Apply Money To Return Maximum Value With Highest Quality!
Wayne Booth
Called today to schedule cleaning two chimneys. The price they quoted was more than double other places I called. And they were booked out three weeks. The company I scheduled with was six weeks out. It was worth the wait.
Peter Henrie
Very disappointed with my experience with this company. I called to get a quote for a gas stove installed. They sent their employee who charged me $100 to quote me, this wasn't told to me on the initial call, only at the end of the onsite visit to quote. I was told it would be removed from cost of the installation however they were unresponsive to calls and emails multiple times afterwards that I gave up moving forward with them. Would sadly not recommend.
See all reviewsWrite a review
powered by Google