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Black Goose

Black Goose

Chimney Sweep | Williamsburg, Yorktown, Newport News, & Hampton

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Gas Log Services

 

Gas Log ServicesGas Log Services

Gas log systems are an excellent way to add the simulated look of a fire to your home. Many people love the look of a crisp, warm fire burning in a fireplace on a cold night, but allergies and safety concerns make them apprehensive about burning real wood. Gas log systems offer an amazing alternative for Hampton and Newport News homeowners.

Of course, like any fireplace, the best way to ensure that your gas log system is operating at its safest and at peak efficiency is by scheduling regular inspections. Black Goose Chimney offers a regular inspection package designed to ensure all aspects of your gas log system are operating correctly.

What Are Gas Logs?

Gas logs are artificial logs that utilize a gas burner to create a fire that resembles a traditional wood-burning fire, without any of the mess or fuss. You will typically have several natural-looking artificial logs piled on top of each other to resemble a typical log fire. 

Gas log systems can either be vented directly outdoors or through an existing chimney, and also produce heat, which is always a bonus during the winter months. They are very popular in modern homes since they are allergy-friendly and don’t require any work to build. 

What Do Gas Log Systems Use as Fuel Sources?

Most gas log fires start with a knob or remote control, similar to the way a gas stove can be turned on or off at will. Most use either propane gas or natural gas as their fuel source. Most homeowners choose to match their log system with the fuel source they already use to heat their home, as this makes the installation process simpler. 

The major difference is that propane must be stored in a tank and delivered via a piping system, while natural gas is supplied directly through an existing municipal gas line.

Do Gas Log Systems Need to be Vented?

Since gas log systems are available in both vent-free and vented models, there are a few key factors to consider when deciding which is the better choice for your home. 

Vent-free gas log systems and vented systems are both options, but only one requires the use of a chimney. If you already have a chimney, you can use it with a vented system as intended. With a vent-free system, a chimney is not required; however, it can still serve as a decorative element or be sealed off, depending on your preference and local code.

Benefits of Gas Log Systems

Gas log systems offer many benefits to homeowners in Hampton, Newport News, and the greater peninsula region who want an attractive fireplace without the hassle or mess of a natural fire. Some of the main benefits of gas log systems include:

  • Convenience – Gas logs ignite instantly with the push of a button or the turn of a knob, no setup required. They are also adjustable, allowing you to control the flame height and heat output precisely. 
  • Clean Burning – Chimney cleanings are not required as frequently since gas burns cleaner than wood. Gas logs also leave behind a smaller carbon footprint compared to natural wood.
  • Reliable Heat Source – While wood and other natural sources need to be acquired every time you start a fire, the gas log system works independently of all other resources once installed. This means you can rely on the system to provide you with a fire every time you turn it on.
  • Aesthetic Appeal – Gas log systems can be customized to match your home. Most systems allow you to choose from different log types, textures, and colors. Homeowners can also choose from a variety of styles, such as contemporary, traditional, or modern, to complement the existing fireplace decor.
  • Increased Safety – Gas logs don’t produce flying embers or sparks, reducing the risk of burns and accidental fires. This makes them a safer option, especially when there are children or pets. 
  • Low Maintenance – Unlike wood fires, gas logs don’t produce smoke, soot, or ashes, which means you don’t have to clean out the fireplace after each use.

Vented vs Vent-Free Gas Logs

Many people get confused about whether to choose a vented or vent-free gas log system. The major difference is that a vented system requires a functioning chimney while a ventless one does not. 

Vent-free systems are typically considered to be more heat-efficient, but you do have to consider the impact on the indoor air, depending on how often you use your fireplace. 

Vented systems, on the other hand, create a more realistic flame, but they do require a functioning chimney. Since gas is vented, you don’t have to think heavily about the effect on the indoor air quality of your home.

The primary factor for most homeowners in the peninsula is whether they have an existing chimney and how frequently they plan to use their gas log system. Black Goose Chimney regularly helps advise homeowners in the area who are considering installing a gas log system. 

Our team is happy to come out and review the proposed space for your indoor fireplace to discuss which is the right choice for your home.

Black Goose Chimney Gas Log Services

Black Goose Chimney offers comprehensive gas log system solutions, from start to finish, to homeowners in the Hampton region. Whether you need a consultation or a gas system inspection, our team is the go-to choice to ensure the safety of your system and home.

Installation Services

As part of our installation service, we will help you select the ideal gas log system and then install it to suit your existing fireplace and ventilation setup. We have experience working within the homes of the Hampton and Newport News regions, which enables us to be efficient yet thorough during the installation process. 

We will also ensure that all gas lines are installed and connected to meet current code requirements. At the end of installation, our certified pros perform functionality and safety tests.

Inspection & Maintenance

We recommend that all homeowners with gas logs have their systems inspected annually to ensure that they are safe and free of any residue buildup. We offer two levels of service, depending on the level of care your gas log system requires. 

During our standard inspection and maintenance service, we inspect all burners, connections, the pilot light, and log placement to ensure that your system is safe to use. We also remove any soot or residue buildup we find, ensuring your system produces only high-quality flames. 

Additionally, customers can opt for the NFPA Level I or Level II safety inspection for added peace of mind.

Gas Log Repair

Black Goose Chimney also offers gas log repair services for when your system isn’t working as well as it should. Our trained technicians can troubleshoot:

  • No-heat issues
  • Ignition failures
  • Burner malfunctions
  • Sensor or valve issues
  • Pilot light problems
  • And More!

We utilize only the highest-quality replacement parts, and our highly experienced technicians provide fast and professional service.

Why Choose Black Goose Chimney for Gas Log Services?

Black Goose Chimney is well-established within the greater peninsula area, which means we have direct experience working within the chimneys and fireplaces of our neighbors in Hampton and Newport News. 

Our team is not only trusted by your neighbors, but we are also fully certified and transparent in our billing and work. We are recognized for our attention to detail, which has enabled us to achieve an outstanding safety record and consistently deliver beautiful results.

If you have a question about installing a gas log system, need help with repairs, or would like to schedule an annual service visit, contact us today.

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Services

 

  • Chimney Sweep
  • Chimney Repairs
  • Chimney Relining
  • Chimney Caps
  • Chimney Swift
  • Top Pans/Chase Covers
  • Fireplace Install
  • Fireplace Rebuild
  • Gas Logs and Inserts
  • Historic Restorations
  • Dryer Vent Maintenance
  • Animal Removal

Helpful Hints

 

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Google Rating
4.4
Based on 143 reviews
Black Goose Chimney
Black Goose Chimney
4.4
Lora Pride
We can't say enough good things about Black Goose and Sergey. Sergey is courteous, professional and knowledgeable. He texted me to let me know when they'd be out to do an annual maintenance on our fireplace and arrived on time. They respected our property by laying cloth down in their walking path and work area. They finished quickly and efficiently and cleaned up after themselves before they left. Thank you Sergey; you have customers for life with us!
Dennis White
Friendly and knowledgeable, looking forward to working with you!
Eva Wolf
This was the first time Black Goose Chimney service team has come to my house. The service techs were on time, friendly, and graceciously answered all of this novice to gas fireplaces questions. They checked out the gas logs and replaced them so they would function correctly. The exterior of the chimney was also checked for any concerns, which there were none. I would highly recommend them to anyone needing repair or just maintenance of a brick or gas fireplace.
Joe DelCorso
Great work and support
Pam Watson
We could not be happier with the service we received from Black Goose. Both gentlemen were very professional and knowledgeable. I highly recommend for your fireplace and chimney needs.
Tremayne Holloway
Very knowledgeable and personable. Made me feel like I truly understood everything Mike showed me.
Mike Edwards
Mike and his assistant are very professional and polite. They did a great job cleaning the chimney and left no mess. I highly recommend Black Goose.
Patricia Williams
I was so happy with the technician he answered a million questions and helped me to understand the gas fireplace the technician was so knowledgeable, we had another company tell me that we had incorrect logs in and he wanted to redo the whole fire place. So happy I got a second opinion they are honest and knew what to do get our fireplace looking the best it ever has.
John McLaughlin
The team was focused, well organized and well prepared. Very friendly and knowledgeable, explaining everything they were prepared to perform. I’d recommend them to anyone!
Colleen Flick
I was very happy that they were willing to come out to Southampton County to inspect and clean our wood burning stove and chimney. It was costly, but it’s worth it to keep our family and home safe from fire. Thank you Black Goose Chimney.
Scott Davis
They arrived on time and did a great job. I would definitely recommend Black Goose for all your chimney and fireplace maintenance.
Roman Shafranskyi
I highly recommend them! Professional, fast, and top-quality work. I also loved how they cleaned up afterward.
Рома Шафранський
I highly recommend them! Professional, fast, and top-quality work. I also loved how they cleaned up afterward.
Brian Reinhardt
Did an outstanding job of resolving our dryer vent issue -would highly recommend
Annie Fell
We were very happy with the fireplace inspection.
Aнастасия
A year ago, I worked with this company and was very satisfied. Now that it’s time to turn my fireplace back on, I remembered them again and decided to write a thank-you note. They’ve done work not only for me but also for my friends, who have been happy with their service for five years now. Highly recommend!
Steve Rust
I asked Black Goose to come inspect my gas fireplace. Great work and great advice by the two gentlemen who came out. They didn’t swindle or upsell, they were straight forward with the solutions and prices. The drone they use to inspect and take pictures/videos is very useful.
Andy Marshall
Allison Brandon
I appreciate the professional, thorough and friendly service. I trust the quality work that Black Goose chimney has always done on our propane fueled fireplace insert. Thank you.
Mike Lewellen
Laurel Weaver
I’ve used Black Goose Chimney service for years. Always reliable and do a great job. I called them the M and M team due to their initials and they were kind, respectful with a great work ethic!
Michael
Excellent work and excellent technicians
James Slack
Judy Turman
Very good service. Very knowledgable. Will use again if there is a need.
Louis Lee
Very courteous and knowledgeable.
Alisha Horton
Sergey and his partner were fast, efficient, and professional.
Holly Griffin
Mike and his associate were great!
Michael Murphy
I would highly recommend Black goose chimney I bought an old home that has two fireplaces black goose was recommended to me from my builder and they did not disappoint. They gave me a fair price did not try to oversell me was very competent. Bobby was fantastic.
Donna Fish
Black Goose Chimney Sweep, under the leadership of Sergey Gardner, did our chimney sweep/inspection and dryer cleanup with the utmost professionalism and expertise! Sergey and his team were incredibly knowledgeable, and we look forward to working with them again in the future! Thanks so much!!
kathy newcomb
Professional, courteous and honest. Highly recommend and will call them for future service.
Michael Stanton
Customer-oriented and technically proficient company. Highly recommended.
K E Conner
The guys from Black Goose were professional and friendly. Checked out what we needed and answered our questions. Really appreciate their time and expertise. Thanks.
Eugene Schied
Sergey was fantastic. He explained everything about our fireplaces very clearly. He made recommendations for what needed to be replaced and repaired. He took great care to keep everything plan and put back in place.
Rosa Rainey
The young lady on the phone Elizabeth was so sweet and helpful. She helped me make my payment over the phone with no problem! It’s such a joy to still have good customer service around. I haven’t heard that hospitality since the 70s! Mike and Brandon were a delight to have! Thank you Black Goose!
Terry Moore
Great service. Fixed problem and thoroughly cleaned fireplace. Also made us aware of a potential problem in future and provided quote. We’ve used a couple different gas fireplace repair services in the past with less than satisfactory results, but Black Goose Chimney is the best by far. Thank you!
Chris Gibson
Very detail oriented and professional. Experience shows in the care they take to insure the client is happy.
Tim Fary
On time. Didn't try to upset or sell unnecessary service..explained exactly what the problem was and how he repaired it..The are on my first call listSergio was my tech and that's who I will request.
jason scribe
Outstanding professional work with a friendly efficient touch! I would enthusiastically recommend Black Goose hands down…
Leslie Stacks
We had a great first maintenance session with Black Goose Chimney for our gas log fireplace. Scheduling was easy, and on the morning of the maintenance, we were given a courtesy call to update us on the arrival time. Once at our house, the two workers were careful and respectful of our home and proceeded to inspect our fireplace and gas logs. They asked good questions and provided helpful information about our equipment, the safest and best way to use it, and possible improvements. Black Goose Chimney is now on our list of trusted professionals.
Andrew Nelson
Expert and prompt service. I am very happy with the installation and routine maintenance a year later.
Louise Moore
Extremely happy with the cleaning and door repairs John and his helper completed on their service call. I can’t wait for the first cool day to enjoy my fireplace. Both gentlemen were respectful in keeping area clean especially with fireplace soot . They went up on the roof to check for any defects. I will feel safe using my fireplace this fall and winter. I have a dog who is nosey so I had him contained but they made sure i knew when they had to open my backyard gate. I highly recommend Black Goose for anyone need fireplace concerns. They installed my first fireplace insert years ago and it is still working warmly with yearly inspections.
Rob Smith
Mike and Chris from Black Goose Chimney Sweep did an excellent job. I have used Black Goose for a few years now and have always had an excellent experience. They do not try to add on expenses saying well you need this or this has to be done now if it really isn't necessary for the safe operation of your fireplace and dryer. If anyone ever asks me who i recommend for fireplace and/or dryer vent needs i tell them Black Goose
Derek Shaffer
Laz Schaffer
Bobby was personal, professional, experienced & remediated my issues…currently waiting for parts to complete the job
Michael Brown
Great to work with. Mike and Brandon were very knowledgeable and helpful. Hope to have them back to do the remainder of work.
Jerri Michael
Black Goose has a great team from the phones to the inspection teams that do a great job inspection of chimneys and I have them do my dryer too. They provide the required reports I need for my HOA. They pricing is reasonable.
C.R. Brew
Nathaniel
They did a great job all except for Cris so on top of the fire box, I guess the trainee forgot to look up their this is what I pulled down
Milton Foster
Betty Downs
wonderful
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