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Black Goose

Black Goose

Chimney Sweep | Williamsburg, Yorktown, Newport News, & Hampton

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Gas Log Services

 

Gas Log ServicesGas Log Services

Gas log systems are an excellent way to add the simulated look of a fire to your home. Many people love the look of a crisp, warm fire burning in a fireplace on a cold night, but allergies and safety concerns make them apprehensive about burning real wood. Gas log systems offer an amazing alternative for Hampton and Newport News homeowners.

Of course, like any fireplace, the best way to ensure that your gas log system is operating at its safest and at peak efficiency is by scheduling regular inspections. Black Goose Chimney offers a regular inspection package designed to ensure all aspects of your gas log system are operating correctly.

What Are Gas Logs?

Gas logs are artificial logs that utilize a gas burner to create a fire that resembles a traditional wood-burning fire, without any of the mess or fuss. You will typically have several natural-looking artificial logs piled on top of each other to resemble a typical log fire. 

Gas log systems can either be vented directly outdoors or through an existing chimney, and also produce heat, which is always a bonus during the winter months. They are very popular in modern homes since they are allergy-friendly and don’t require any work to build. 

What Do Gas Log Systems Use as Fuel Sources?

Most gas log fires start with a knob or remote control, similar to the way a gas stove can be turned on or off at will. Most use either propane gas or natural gas as their fuel source. Most homeowners choose to match their log system with the fuel source they already use to heat their home, as this makes the installation process simpler. 

The major difference is that propane must be stored in a tank and delivered via a piping system, while natural gas is supplied directly through an existing municipal gas line.

Do Gas Log Systems Need to be Vented?

Since gas log systems are available in both vent-free and vented models, there are a few key factors to consider when deciding which is the better choice for your home. 

Vent-free gas log systems and vented systems are both options, but only one requires the use of a chimney. If you already have a chimney, you can use it with a vented system as intended. With a vent-free system, a chimney is not required; however, it can still serve as a decorative element or be sealed off, depending on your preference and local code.

Benefits of Gas Log Systems

Gas log systems offer many benefits to homeowners in Hampton, Newport News, and the greater peninsula region who want an attractive fireplace without the hassle or mess of a natural fire. Some of the main benefits of gas log systems include:

  • Convenience – Gas logs ignite instantly with the push of a button or the turn of a knob, no setup required. They are also adjustable, allowing you to control the flame height and heat output precisely. 
  • Clean Burning – Chimney cleanings are not required as frequently since gas burns cleaner than wood. Gas logs also leave behind a smaller carbon footprint compared to natural wood.
  • Reliable Heat Source – While wood and other natural sources need to be acquired every time you start a fire, the gas log system works independently of all other resources once installed. This means you can rely on the system to provide you with a fire every time you turn it on.
  • Aesthetic Appeal – Gas log systems can be customized to match your home. Most systems allow you to choose from different log types, textures, and colors. Homeowners can also choose from a variety of styles, such as contemporary, traditional, or modern, to complement the existing fireplace decor.
  • Increased Safety – Gas logs don’t produce flying embers or sparks, reducing the risk of burns and accidental fires. This makes them a safer option, especially when there are children or pets. 
  • Low Maintenance – Unlike wood fires, gas logs don’t produce smoke, soot, or ashes, which means you don’t have to clean out the fireplace after each use.

Vented vs Vent-Free Gas Logs

Many people get confused about whether to choose a vented or vent-free gas log system. The major difference is that a vented system requires a functioning chimney while a ventless one does not. 

Vent-free systems are typically considered to be more heat-efficient, but you do have to consider the impact on the indoor air, depending on how often you use your fireplace. 

Vented systems, on the other hand, create a more realistic flame, but they do require a functioning chimney. Since gas is vented, you don’t have to think heavily about the effect on the indoor air quality of your home.

The primary factor for most homeowners in the peninsula is whether they have an existing chimney and how frequently they plan to use their gas log system. Black Goose Chimney regularly helps advise homeowners in the area who are considering installing a gas log system. 

Our team is happy to come out and review the proposed space for your indoor fireplace to discuss which is the right choice for your home.

Black Goose Chimney Gas Log Services

Black Goose Chimney offers comprehensive gas log system solutions, from start to finish, to homeowners in the Hampton region. Whether you need a consultation or a gas system inspection, our team is the go-to choice to ensure the safety of your system and home.

Installation Services

As part of our installation service, we will help you select the ideal gas log system and then install it to suit your existing fireplace and ventilation setup. We have experience working within the homes of the Hampton and Newport News regions, which enables us to be efficient yet thorough during the installation process. 

We will also ensure that all gas lines are installed and connected to meet current code requirements. At the end of installation, our certified pros perform functionality and safety tests.

Inspection & Maintenance

We recommend that all homeowners with gas logs have their systems inspected annually to ensure that they are safe and free of any residue buildup. We offer two levels of service, depending on the level of care your gas log system requires. 

During our standard inspection and maintenance service, we inspect all burners, connections, the pilot light, and log placement to ensure that your system is safe to use. We also remove any soot or residue buildup we find, ensuring your system produces only high-quality flames. 

Additionally, customers can opt for the NFPA Level I or Level II safety inspection for added peace of mind.

Gas Log Repair

Black Goose Chimney also offers gas log repair services for when your system isn’t working as well as it should. Our trained technicians can troubleshoot:

  • No-heat issues
  • Ignition failures
  • Burner malfunctions
  • Sensor or valve issues
  • Pilot light problems
  • And More!

We utilize only the highest-quality replacement parts, and our highly experienced technicians provide fast and professional service.

Why Choose Black Goose Chimney for Gas Log Services?

Black Goose Chimney is well-established within the greater peninsula area, which means we have direct experience working within the chimneys and fireplaces of our neighbors in Hampton and Newport News. 

Our team is not only trusted by your neighbors, but we are also fully certified and transparent in our billing and work. We are recognized for our attention to detail, which has enabled us to achieve an outstanding safety record and consistently deliver beautiful results.

If you have a question about installing a gas log system, need help with repairs, or would like to schedule an annual service visit, contact us today.

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Services

 

  • Chimney Sweep
  • Chimney Repairs
  • Chimney Relining
  • Chimney Caps
  • Chimney Swift
  • Top Pans/Chase Covers
  • Fireplace Install
  • Fireplace Rebuild
  • Gas Logs and Inserts
  • Historic Restorations
  • Dryer Vent Maintenance
  • Animal Removal

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Google Rating
4.5
Based on 219 reviews
Black Goose Chimney
Black Goose Chimney
4.5
Richard Woody jr
TOP OF THE LINE !!!!! Everybody from Rebecca(front of Store) to Josh, Howard, Eric, Al, and everyone else -- especially the owners- John and Ben I believe ? Everyone is always professional, courteous, and on time! Work is always Supreme!!!! We installed a small oven in our fireplace and electric bill was downsized by half-- we love Black Goose!!! Thanks Woody and family
rose jones
The men worked well together and were very clear on their recommendations. They shared the things that needed to be done for safety and those that would be more of a luxury. They were on time and pleasant.
Gilbert Alvarez
Very satisfied technicians came out promptly and were very professional.
Nancy Novak
Ronnie toohey
great service, on time, and very respectful
Monee Pierre
Very helpful information on time with there service range arrival time
Amy Comer
Black Goose did an excellent job serving my gas logs. They were very professional. When leaving, the technician smelled gas leaking from my meter outside. They quickly leaked checked and confirmed a leak. I was so grateful for them!!The office was also very helpful with scheduling and got me scheduled right away!
Lisa Woodman
Had a very positive experience scheduling with Black Goose Chimney to come out and inspect our 30 year old gas fireplace. Sergey arrived right on time and was very thorough with making sure it was in good working order. He is very knowledgeable and answered several questions we had and discussed what our options would be for upgrading if we decided to go that route.
Jesse Witten
Everything about the experience was great. From the phone call to the guys who came out, everyone was nice and courteous. The techs were ever knowledgeable and honest. I will use them again.
Melissa Fletcher
Joseph Layser
Our 2natural gas fireplaces were repaired and our home left clean . Black Goose service was 5 star
Debbie Roberts
Friendly, professional and very thorough in the cleaning and servicing our gas fireplace!
kathy jeter
Friendly and did good work
Janet Daniels
Outstanding service!!! Professional and incredibly knowledgeable. We had a BUNCH of questions, and Sergey was patient explaining every one of them. He dismantled everything and was very thorough. Highly recommend and will be a regular customer.
James Blanchard
Good guys great work.Recommend you let them take care of your chimneys.
The Official Nichole Thrower Channel Jesus and Jazz
Thanks for my Fire starting Lesson!!! 💕💖🔥🔥🔥🔥🪵🪵🪵
Betty Youens
The nicest people & efficient. They explained things as they went along. I will call them again for sure
Micheal Weatherless
I was impressed with the speedy service, thorough inspection of my wood stove, and professional explanation and resolution of the issue.
David Lassiter, Realtor
Angi Stageberg
Great company, Awesome, friendly inspectors!
Michelle Wharton
Diane Zeimet
Tascha E
They were very professional and personable. Good job explaining things. Highly recommended 😀
Connie Hoover
Tammy Carpenter
Mike, the tech for Black Goose, was running ahead of schedule today and contacted me to see if he could come early to inspect my dryer vent. He performed the inspection and provided documentation of the job. He was very personable, and did an excellent job! I was very pleased.
Jill Spielberger
I really appreciate the communication between the company & myself. It was great to not only receive a message they were on their way but Brandon took a few minutes to address my concerns over the phone. We were quite impressed by their professionalism & thoroughness, especially because the job was more work-intensive than anticipated. I am grateful to have my fireplace up & running & I can thank the good people at Black Goose for making it happen .
Charles Haskett
I called for a clean and inspection. They came out and inspected and told me it didn't need cleaning. I feel like most would have "cleaned" it anyway and charged me. They only charged for the inspection which was nice of them. I will use them again in the future.
Donna Hollandsworth
Lori Shuford
John and Chris were very thorough and polite and protected everything while doing a great job inspecting and cleaning.
Betsy Fink
Sergey and his partner were very friendly, efficient, and knowledgable. After diagnosing the problem with my gas fireplace, they were able to complete the repair right away and demonstrated how they had fixed it. They are a busy team, so I did have to wait a few weeks for them to come out but that is the nature of gas fireplace repair. Would definately recommend them.
Michael Kane
Timothy Fisher
Great job——especially arriving early!
Nancy Hanlon
The guys were great but the cost was outrageous 1 hour of work and $10 in product to fix the problem I could have done it myself for $10 in my cost your cost $399.00 never again Ill do it myself
Nonnie Reynolds
They came out to inspect and clean my chimney. Let me know it didn’t need sweeping however I do need to replace two fire bricks. Glad I got the inspection because it prevented a fire hazard. Very professional service and technicians. I’m hiring them to do the brick repairs. As a new homeowner it’s great to find a reliable company to annually clean my fireplace.
Pam Dibble
Claire Duffee
Early for appointment, friendly, helpful, and taught me how to correctly use my fireplace. Would not call anyone else.
Erica S
Black Goose Chimney did a great job servicing our gas fireplace. It hadn’t been used in a few years, and they performed a thorough safety check, cleaned everything, and clearly explained how to use it going forward. The technicians were very professional, fast, and genuinely nice guys. We felt confident and comfortable using our fireplace again thanks to them. Highly recommend!
Lovett Gaither
on time fast and efficiency
Darlene Esher
We set up an initial appt for 12/19 at 2:00pm with a window giving them til 4:00pm to arrive. At 4:00pm I called the office and spoke to Ari who told me they had no record of our phone number or address. Almost immediately after that call I received a voice message indicating Sergei was on his way (about 25 minutes out). I want into my email and found that there was an invoice addressed to me for $339.00 and a quote addressed to me for $8990.00. No one had ever come to our home . This was our first appt with them. Not at all impressed with the disorganization of this company.
Dexter Baird
Your technicians were very personable and knowledgeable in what they were doing. He even made an onsite repair that saved me a lot of money.
William Cornett
Tracy Cone
Martha Owens
Today Black Goose came to give me a quote on my gas fireplace. Mr. Bobby asked me what I wanted to do with the fireplace because due to a lot of advice from other companies I was under the impression that I would have to tear my existing fireplace down and get a brick and mortar fireplace to burn wood. Mr. Bobby heard my desire as to what I wanted and he really gave me a simple solution now I can burn wood in my fireplace. Thanks Bobby Sims.
Mary Johnston
I was throughly disappointed with the technician. Firstly they arrived more than two hours prior to the appt time, with no phone call. I paid to have my chimney and wood stove inspected. He never even opened the wood stove and when it was brought to his attention he said it’s a metal box, it’s fine. I was also given a quote of 8k for work on the chimney. When I requested the pics that I was promised that day they had mysteriously disappeared. I spoke with the office numerous times and was told the owner would contact me. After a week of no returned calls I requested a refund which I was given. The office staff was very polite and apologetic, however the technician was rude and the owner apparently couldn’t find the time to address my concerns. I’d rather do business with a company I can trust.
Louis McAdory
Your team very quickly assessed the problem with my fireplace and explained what needed to be done to fix it. They were very professional and knowledgeable and answered all of my questions. The fireplace is now working 100%!!!! I highly recommend Black Goose Chimney for any work needed for a fireplace.
Audrey Crawford
Larry Beam
Efficient, thorough, polite and professional. Kept area clean.
Jack Erb
Sergey is great!! I always request him to service my wood stove!
Irina Gorbunova
Always great service and punctuality. We use this company twice for two gas fireplaces and Sergey is very professional and knowledgeable. Quality work and good service.
Hope Marsh
Great job done by Bobby and Crew. They took care of all our issues in a very professional manner.
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