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Black Goose

Black Goose

Chimney Sweep | Williamsburg, Yorktown, Newport News, & Hampton

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Gas Log Services

 

Gas Log ServicesGas Log Services

Gas log systems are an excellent way to add the simulated look of a fire to your home. Many people love the look of a crisp, warm fire burning in a fireplace on a cold night, but allergies and safety concerns make them apprehensive about burning real wood. Gas log systems offer an amazing alternative for Hampton and Newport News homeowners.

Of course, like any fireplace, the best way to ensure that your gas log system is operating at its safest and at peak efficiency is by scheduling regular inspections. Black Goose Chimney offers a regular inspection package designed to ensure all aspects of your gas log system are operating correctly.

What Are Gas Logs?

Gas logs are artificial logs that utilize a gas burner to create a fire that resembles a traditional wood-burning fire, without any of the mess or fuss. You will typically have several natural-looking artificial logs piled on top of each other to resemble a typical log fire. 

Gas log systems can either be vented directly outdoors or through an existing chimney, and also produce heat, which is always a bonus during the winter months. They are very popular in modern homes since they are allergy-friendly and don’t require any work to build. 

What Do Gas Log Systems Use as Fuel Sources?

Most gas log fires start with a knob or remote control, similar to the way a gas stove can be turned on or off at will. Most use either propane gas or natural gas as their fuel source. Most homeowners choose to match their log system with the fuel source they already use to heat their home, as this makes the installation process simpler. 

The major difference is that propane must be stored in a tank and delivered via a piping system, while natural gas is supplied directly through an existing municipal gas line.

Do Gas Log Systems Need to be Vented?

Since gas log systems are available in both vent-free and vented models, there are a few key factors to consider when deciding which is the better choice for your home. 

Vent-free gas log systems and vented systems are both options, but only one requires the use of a chimney. If you already have a chimney, you can use it with a vented system as intended. With a vent-free system, a chimney is not required; however, it can still serve as a decorative element or be sealed off, depending on your preference and local code.

Benefits of Gas Log Systems

Gas log systems offer many benefits to homeowners in Hampton, Newport News, and the greater peninsula region who want an attractive fireplace without the hassle or mess of a natural fire. Some of the main benefits of gas log systems include:

  • Convenience – Gas logs ignite instantly with the push of a button or the turn of a knob, no setup required. They are also adjustable, allowing you to control the flame height and heat output precisely. 
  • Clean Burning – Chimney cleanings are not required as frequently since gas burns cleaner than wood. Gas logs also leave behind a smaller carbon footprint compared to natural wood.
  • Reliable Heat Source – While wood and other natural sources need to be acquired every time you start a fire, the gas log system works independently of all other resources once installed. This means you can rely on the system to provide you with a fire every time you turn it on.
  • Aesthetic Appeal – Gas log systems can be customized to match your home. Most systems allow you to choose from different log types, textures, and colors. Homeowners can also choose from a variety of styles, such as contemporary, traditional, or modern, to complement the existing fireplace decor.
  • Increased Safety – Gas logs don’t produce flying embers or sparks, reducing the risk of burns and accidental fires. This makes them a safer option, especially when there are children or pets. 
  • Low Maintenance – Unlike wood fires, gas logs don’t produce smoke, soot, or ashes, which means you don’t have to clean out the fireplace after each use.

Vented vs Vent-Free Gas Logs

Many people get confused about whether to choose a vented or vent-free gas log system. The major difference is that a vented system requires a functioning chimney while a ventless one does not. 

Vent-free systems are typically considered to be more heat-efficient, but you do have to consider the impact on the indoor air, depending on how often you use your fireplace. 

Vented systems, on the other hand, create a more realistic flame, but they do require a functioning chimney. Since gas is vented, you don’t have to think heavily about the effect on the indoor air quality of your home.

The primary factor for most homeowners in the peninsula is whether they have an existing chimney and how frequently they plan to use their gas log system. Black Goose Chimney regularly helps advise homeowners in the area who are considering installing a gas log system. 

Our team is happy to come out and review the proposed space for your indoor fireplace to discuss which is the right choice for your home.

Black Goose Chimney Gas Log Services

Black Goose Chimney offers comprehensive gas log system solutions, from start to finish, to homeowners in the Hampton region. Whether you need a consultation or a gas system inspection, our team is the go-to choice to ensure the safety of your system and home.

Installation Services

As part of our installation service, we will help you select the ideal gas log system and then install it to suit your existing fireplace and ventilation setup. We have experience working within the homes of the Hampton and Newport News regions, which enables us to be efficient yet thorough during the installation process. 

We will also ensure that all gas lines are installed and connected to meet current code requirements. At the end of installation, our certified pros perform functionality and safety tests.

Inspection & Maintenance

We recommend that all homeowners with gas logs have their systems inspected annually to ensure that they are safe and free of any residue buildup. We offer two levels of service, depending on the level of care your gas log system requires. 

During our standard inspection and maintenance service, we inspect all burners, connections, the pilot light, and log placement to ensure that your system is safe to use. We also remove any soot or residue buildup we find, ensuring your system produces only high-quality flames. 

Additionally, customers can opt for the NFPA Level I or Level II safety inspection for added peace of mind.

Gas Log Repair

Black Goose Chimney also offers gas log repair services for when your system isn’t working as well as it should. Our trained technicians can troubleshoot:

  • No-heat issues
  • Ignition failures
  • Burner malfunctions
  • Sensor or valve issues
  • Pilot light problems
  • And More!

We utilize only the highest-quality replacement parts, and our highly experienced technicians provide fast and professional service.

Why Choose Black Goose Chimney for Gas Log Services?

Black Goose Chimney is well-established within the greater peninsula area, which means we have direct experience working within the chimneys and fireplaces of our neighbors in Hampton and Newport News. 

Our team is not only trusted by your neighbors, but we are also fully certified and transparent in our billing and work. We are recognized for our attention to detail, which has enabled us to achieve an outstanding safety record and consistently deliver beautiful results.

If you have a question about installing a gas log system, need help with repairs, or would like to schedule an annual service visit, contact us today.

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Services

 

  • Chimney Sweep
  • Chimney Repairs
  • Chimney Relining
  • Chimney Caps
  • Chimney Swift
  • Top Pans/Chase Covers
  • Fireplace Install
  • Fireplace Rebuild
  • Gas Logs and Inserts
  • Historic Restorations
  • Dryer Vent Maintenance
  • Animal Removal

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Google Rating
4.5
Based on 167 reviews
Black Goose Chimney
Black Goose Chimney
4.5
Calvin Davis
Excellent service and professionalism.
Peter McCall
I’m not happy at all with the service because the gentleman that came to my house told me I needed a new gas valve for my fireplace. He said that somebody would contact me the next day which would’ve been the 11th and nothing was done. Nobody contacted me and right now I’m looking for another company that will do the job for me because I don’t want to use black goose.
Aleksei Quejada
Black Goose came out to check out chimney that has not been used in a few years and we’re very knowledgeable and honest about what they seen, they didn’t push any unnecessary cost repairs but stayed honest about its condition and ended up learning that my chimney stood in good condition and just had to keep an eye out on couple small things that not a big problem at this time. Will be using black goose as my main chimney maintainer!!
Landon Brown
Peter Stephenson
First ‘annual’ service for our gas fireplace insert, which we purchased new a few years ago from BGC. Technicians arrived on time and were pleasant & efficient. The communication before and after the service was timely and excellent. Thank you!
Karen Lyles
Very professional.
Ryder
They showed up on time. They were fast and efficient and had great communication. Highly recommend this company!!!
Gail Whittaker
Very professional and friendly. Each year, they visit my home and perform a thorough inspection of my fireplace and chimney. After their visit, I feel safe and confident when using my fireplace. Highly recommended.
John Gibson
The technicians were very professional and knowledgeable. They explained all the work they were doing.
Maria Garzada
La muchacha que nos atendió fue muy amable, y gracias a Dios que habla español. El señor mayor también nos ayudó mucho. Gracias a usted. Voy a recomendar esta compañía a los demás.
Walter Bartlett
They were great when they came and fixed our problem and were gone within 15 minutes. I highly recommend Black Goose.
Monica Underwood
Very helpful
Ronnie Goodwin
Professional and friendly. Started work by putting down drop cloths and cleaned up on the way out. Answered questions about proper fire lighting and burning. This is the third time Black Goose has inspected and cleaned our chimney. We will continue using them in the future
Jeremy
Mike over at Black Goose Chimey was great! He and his partner were very courteous and professional. They notified me when they were 45 minutes out, and they thoroughly cleaned up when they were done. They were fair and only charged me for what I actually needed. Their quote was in line with what we were quoted by a different company a few years ago when we first moved into our house. I recommend them and will be using them for future inspections and cleanings.
John
Great work
Adam Palmer
Arrived 3 hours late. Level 1 inspection is literally them poking their head in the chimney. There are other levels that I saw later on the website but I don’t think they listened to my specific needs with my 200 year old house. Promised a report that was never provided. Given an informal estimate for $25k worth of work that any competent mason could do in a weekend. Not recommended.
Virginia Conway
Firstly they were prompt and notified me by phone of their intended arrival time. I took great appreciation with their respect of my person and property both inside and out. They carried out their work with professionalism and efficiency in a friendly manner. I would highly recommend Black Goose to anyone needing to winterize their gas fireplace as I did or any fireplace need in general. If you are in need they are your men. Give them a call today. You’ll be glad you did. I am!
Linda Redmond
Work was done well and there wasn't any mess left to clean up.Thank you for Job well done.
Kyle Almeida
Had a great experience with Black Goose Chimney today, they arrived early, worked quickly and were kind to chat with. Will absolutely be working with them again in the near future!
Erin Schibani
Quick to schedule, on-time, polite, informative, and thorough! We wouldn’t call anyone else!
Joe Cardona
Great customer service. Very friendly and easy to do an appointment. Good communication and provided report the same day.
Marcia Adair
Karisa Miller
6 out of 5 starts! As always, professional, courteous and efficient. Been a customer for over 10 + years, will always recommend BGC to everyone!
Samuel Berg
John was friendly, easy to talk to, carefully explained what he was doing.
Lora Pride
We can't say enough good things about Black Goose and Sergey. Sergey is courteous, professional and knowledgeable. He texted me to let me know when they'd be out to do an annual maintenance on our fireplace and arrived on time. They respected our property by laying cloth down in their walking path and work area. They finished quickly and efficiently and cleaned up after themselves before they left. Thank you Sergey; you have customers for life with us!
Dennis White
Friendly and knowledgeable, looking forward to working with you!
Eva Wolf
This was the first time Black Goose Chimney service team has come to my house. The service techs were on time, friendly, and graceciously answered all of this novice to gas fireplaces questions. They checked out the gas logs and replaced them so they would function correctly. The exterior of the chimney was also checked for any concerns, which there were none. I would highly recommend them to anyone needing repair or just maintenance of a brick or gas fireplace.
Joe DelCorso
Great work and support
Pam Watson
We could not be happier with the service we received from Black Goose. Both gentlemen were very professional and knowledgeable. I highly recommend for your fireplace and chimney needs.
Tremayne Holloway
Very knowledgeable and personable. Made me feel like I truly understood everything Mike showed me.
Mike Edwards
Mike and his assistant are very professional and polite. They did a great job cleaning the chimney and left no mess. I highly recommend Black Goose.
Patricia Williams
I was so happy with the technician he answered a million questions and helped me to understand the gas fireplace the technician was so knowledgeable, we had another company tell me that we had incorrect logs in and he wanted to redo the whole fire place. So happy I got a second opinion they are honest and knew what to do get our fireplace looking the best it ever has.
John McLaughlin
The team was focused, well organized and well prepared. Very friendly and knowledgeable, explaining everything they were prepared to perform. I’d recommend them to anyone!
Colleen Flick
I was very happy that they were willing to come out to Southampton County to inspect and clean our wood burning stove and chimney. It was costly, but it’s worth it to keep our family and home safe from fire. Thank you Black Goose Chimney.
Scott Davis
They arrived on time and did a great job. I would definitely recommend Black Goose for all your chimney and fireplace maintenance.
Roman Shafranskyi
I highly recommend them! Professional, fast, and top-quality work. I also loved how they cleaned up afterward.
Рома Шафранський
I highly recommend them! Professional, fast, and top-quality work. I also loved how they cleaned up afterward.
Brian Reinhardt
Did an outstanding job of resolving our dryer vent issue -would highly recommend
Annie Fell
We were very happy with the fireplace inspection.
Aнастасия
A year ago, I worked with this company and was very satisfied. Now that it’s time to turn my fireplace back on, I remembered them again and decided to write a thank-you note. They’ve done work not only for me but also for my friends, who have been happy with their service for five years now. Highly recommend!
Steve Rust
I asked Black Goose to come inspect my gas fireplace. Great work and great advice by the two gentlemen who came out. They didn’t swindle or upsell, they were straight forward with the solutions and prices. The drone they use to inspect and take pictures/videos is very useful.
Andy Marshall
Allison Brandon
I appreciate the professional, thorough and friendly service. I trust the quality work that Black Goose chimney has always done on our propane fueled fireplace insert. Thank you.
Mike Lewellen
Laurel Weaver
I’ve used Black Goose Chimney service for years. Always reliable and do a great job. I called them the M and M team due to their initials and they were kind, respectful with a great work ethic!
Michael
Excellent work and excellent technicians
James Slack
Judy Turman
Very good service. Very knowledgable. Will use again if there is a need.
Louis Lee
Very courteous and knowledgeable.
Alisha Horton
Sergey and his partner were fast, efficient, and professional.
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