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Black Goose

Black Goose

Chimney Sweep | Williamsburg, Yorktown, Newport News, & Hampton

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Hampton roads chimney sweep

 

April 23, 2025 by primm

Does Your Chimney Need a Little TLC? How to Find the Best Chimney Sweep in Hampton Roads

So, you have a striking focal point in the room with a fireplace that adds to your home’s aesthetics, but at the moment, it provides more decoration than functionality. Whether you’re burning wood or using gas, you need a clean and properly functioning chimney.

Regularly maintaining your chimney can significantly improve your home’s overall safety, energy efficiency, and comfort.

In Hampton Roads, Black Goose Chimney is the go-to company for all your chimney care needs. With over 25 years of experience, a team of nationally certified technicians, and a commitment to excellence, Black Goose Chimney sets the standard for professional chimney sweeping and maintenance in the region.

Why Hiring a Professional Chimney Sweep Matters

Chimney sweeping doesn’t just address cleanliness, although that’s important, too. Its real purpose is keeping your home safe from fire hazards, carbon monoxide poisoning, and costly repairs down the road.

Neglecting regular chimney maintenance can lead to dangerous situations such as creosote buildup, blockages, and even structural damage. A professional chimney sweep will not only clean your chimney, but also inspect and repair any issues that pose a potential threat.

The Chimney Safety Institute of America (CSIA) recommends annual chimney inspections and sweeping to ensure the system remains safe. With proper care, you can enjoy your fireplace without worrying about any unnecessary risks.

Don’t just go with the first company you find without thoroughly vetting them. Take the time to find and hire a reliable and trustworthy chimney sweep to handle your chimney maintenance.

Key Factors to Look for in a Chimney Sweep

Finding the right chimney sweep in Hampton Roads can present a few challenges, especially with so many companies to choose from. However, there are key traits and qualifications you should look for when hiring a chimney sweep:

  • Certification and Training. Always look for a chimney sweep with certification from the Chimney Safety Institute of America (CSIA). The CSIA certifies technicians who have undergone extensive training and testing, ensuring they’re knowledgeable and up-to-date with industry standards. Black Goose Chimney’s lead technicians are CSIA-certified, so you can trust them with all your chimney needs.
  • Experience and Reputation. Look for a company with a proven track record. Black Goose Chimney has been serving homeowners in Hampton Roads for over 25 years, and their reputation for quality, courtesy, and professionalism speaks for itself. You can also check customer reviews and testimonials to gauge the reliability of a chimney sweep. You’ll find Black Goose Chimney receives glowing recommendations.
  • Compliance with Industry Standards. A reputable chimney sweep should always follow guidelines from the National Chimney Sweep Guild (NCSG) and the National Fire Protection Association (NFPA). This ensures they’re performing services that meet safety requirements and are adhering to the latest best practices.
  • Comprehensive Services. Beyond chimney sweeping, a full-service chimney sweep company should also be able to address any issues that arise with your chimney system. Whether you need repairs, inspections, or maintenance, choose a company that offers a wide range of services to cover all your needs.

Black Goose Chimney: Your Trusted Partner in Hampton Roads

Black Goose Chimney has earned the trust of homeowners across Hampton Roads by consistently delivering high-quality chimney services. Here’s what makes Black Goose Chimney stand out:

Nationally Certified Technicians

Black Goose Chimney’s technicians are all CSIA-certified, meaning they have undergone rigorous training and must adhere to the strict industry standards to maintain that certification. This ensures your chimney receives the highest level of care and that the job will be completed safely and correctly.

CSIA-certified technicians are experts in the entire chimney system, not only in cleaning, and their knowledge helps identify potential problems before they become major issues.

Adherence to Industry Standards

Black Goose Chimney performs chimney sweeping and maintenance according to the Successful Chimney Sweeping Manual, published by the National Chimney Sweep Guild (NCSG). This manual outlines the best practices and guidelines for effective and safe chimney care.

By following these guidelines, Black Goose Chimney ensures every job is done to the highest standard, whether it’s a routine sweep or a complex repair.

Additionally, Black Goose Chimney offers two specific levels of inspections, in line with NFPA standards:

  • Level 1 Inspection. A basic inspection for routine maintenance. It involves checking the chimney’s structure, flue, and components to ensure everything is functioning properly.
  • Level 2 Inspection. A more thorough inspection is required when changes are made to the chimney system, during real estate transactions, or if a hazard is suspected. This inspection includes the use of specialized tools, such as cameras, to get a detailed view of the chimney’s condition.

Regular inspections are vital and serve as a preventative measure to help you identify potential hazards before they cause bigger problems. Routine maintenance also ensures the longevity and safety of your chimney system for many years to come.

Comprehensive Chimney Services Offered by Black Goose

Black Goose is much more than just a chimney sweep. We offer a full range of chimney-related services designed to keep your home safe, comfortable, and efficient. Here are a few of the services we provide:

1. Chimney Sweep Services

During a sweep, our technicians remove debris, soot, and creosote buildup, which are the leading causes of chimney fires. We’ll also make sure the chimney hasn’t sustained any damage that might compromise its integrity or functionality.

Black Goose follows all CSIA guidelines for chimney sweeping, so you can rest assured your chimney will be cleaned with the utmost care and precision.

2. Chimney Repairs

Wear and tear from both external elements and the heat from your fireplace can weaken your chimney over time. Black Goose Chimney offers comprehensive chimney repair services, from fixing cracks to replacing damaged components.

Whether your chimney needs minor repairs or major structural work, we have the skills and tools to restore it to its original condition.

3. Chimney Relining

A damaged or outdated chimney liner can lead to serious safety issues, including the release of harmful gases such as carbon monoxide into your home. Black Goose Chimney provides chimney relining services, which replace or repair the liner to restore safety and efficiency. Relining also helps improve the chimney’s ability to vent heat and gases, ensuring smooth and safe operation.

4. Chimney Caps & Top Pans/Chase Covers

Installing a chimney cap or top pan is a simple and effective way to protect your chimney from water damage, debris, and animals. Black Goose Chimney offers installation of these protective components, which also help improve your chimney’s draft, reduce downdrafts, and extend the life of your chimney system.

5. Fireplace Rebuilds & Historic Restorations

For homeowners with aging or historic fireplaces, Black Goose Chimney offers fireplace rebuilds and historic restorations. Our skilled technicians can restore your fireplace to its former glory, maintaining the structural integrity while also carefully upgrading safety features to meet modern standards without compromising the aesthetics.

6. Gas Log Services & Installation

Gas fireplaces have gained a great deal of popularity due to their convenience and efficiency. Black Goose Chimney offers gas log installation and servicing to keep your gas fireplace or logs running safely and efficiently. From installation to repairs, we ensure your gas fireplace operates at its most optimal level.

7. Dryer Vent Maintenance

Clogged dryer vents are a leading cause of household fires. Our expert dryer vent maintenance reduces fire risks and improves dryer efficiency. Keeping your dryer vents clear and clean helps prevent fires caused by lint buildup that could spark a fire at any moment.

8. Animal Removal

Wildlife, such as birds and squirrels, can sometimes spend a lot of time on the roof of your home. As a result, they might also find their way into your chimney. These animals can cause blockages, damage your chimney, and create hazardous conditions. Black Goose Chimney offers humane animal removal services to keep your chimney clear of any critters and safe from wildlife intrusion.

Final Thoughts: Why Black Goose Chimney Is Hampton Roads’ Go-To Chimney Sweep

Working with Black Goose Chimney has several advantages for homeowners in Hampton Roads. Consider partnering with us for all your chimney care needs. We provide:

  • Long-term value. Regular chimney maintenance helps prevent costly repairs in the future, and our proactive approach to chimney care saves you money over time.
  • Expert service. With over 25 years of experience, we can tackle any chimney issue, no matter how complex.
  • Comprehensive solutions. Whether you need a simple cleaning, a major repair, or a complete restoration, we offer everything you need under one roof.

You already know the value a chimney adds to your home. Now, you need to make sure it is maintained and in top condition. We have worked hard to become the trusted name in Hampton Roads for expert chimney care.

Our commitment to the highest quality of care and attention to detail has made us the top choice for homeowners who want reliable, high-quality chimney services.

If you’re looking for a trusted chimney sweep, look no further than Black Goose Chimney. Contact us today to schedule your chimney inspection or service and experience the peace of mind that comes with professional chimney care.

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Google Rating
4.0
Based on 81 reviews
Black Goose Chimney
Black Goose Chimney
4.0
Xanthe Calzadilla
We hade Black Goose Chimney replace our old gas fireplace with an electric one back in early September '24. They were very professional, friendly and knowledgeable. Sergey and company finished the job in a timely manner, it's works great and looks fantastic.Move forward to April '25 and without going into great detail, the remote was lost. I reached out and with the help of Karen and Juanita, they were able to reach out and get us a replacement. I would definitely recommend them them, over and over.
denise chamblee
Incredible service. From the person answering the phone and scheduling an appointment to the service itself. Mike Wardley and Chris called prior to their arrival, were extremely professional, got the job done even though it was just supposed to be an evaluation. They went above and beyond to schedule an additional service. They were nice and clean and efficient. I can't say enough good things about my experience with the company and these 2 men.
CT Arrington
Absolutely horrible customer service. We called them to remove a dead bird from our dryer vent pipe. The tech claimed that they could not do any work because the external vent is too close to a power line. Refused to even try to fix the problem from inside our home. Another company came out and fixed the issue from inside our home!Worst part is they pressured our daughter into paying the full $159 service call fee then lied about the owner’s availability to speak with us and lied again saying they would refund half our fee.
Nick Will
Bobby and Brandon did a great job today, punctual, professional, clean and very thorough. Even very willing to answer any questions I had about my chimney.
Sunshine Hardison
Bobby is great to work with. Fast response and high quality work.
Michael Levenson
I have an outside gas fire pit that needed help. Sergery came out and had it back to working great after 2 visits. I thanked him the first visit and he told me not to thank him until job was complete and I am satisfied. When completed he followed up to make sure I was satisfied since I was out of town when job completed.To me that says a lot to have pride in your work and to really want the follow up on satisfaction confirmation. That customer service and pride has been lost lately with a lot of companies and it is good to see it again. Thanks!
Jen Test
Customer service is extremely poor
Lydia Clark
My glass doors, outside of my fireplace, had gotten broken..Black Goose had to measure, and special order the doors.They replaced them and did an excellent job.
Steve Thompson
We called Black Goose Newport News to install an electric fireplace & shiplap in our family room. The space was previously used for an old fashion tv & stereo system built into the wall. They did an exceptional job filling in the space and making the room look modernized. Top quality workmanship!!!
Robin Boling
Black Goose recently came out to sweep my chimney. They ended up charging me over $300 and did an inspection saying that my chimney need all sorts of repairs. I have had other chimney sweeps out over the past 15 years and never had an issue like this. They quoted 20K for the so called repairs. I will never call them again.
Sheila J
They said I neeeded a new vent system. Did it. Did it wrong and then came back and didn’t even know they had done it
Karen Lewis
"Sergey" and his crew replaced our wood burning fireplace with a gas direct vent Valor fireplace. It was a major project with reframing and additional issues but they did an outstanding job. "Juanita" was outstanding with customer service and also Karen with the scheduling. Thank you for everything. Go Navy!
Rob Gregory
Paid for them to come out and look at my house and take measurements for a free standing Woodstove and chimney. Ghosted after that. I reached out again to ask about looking at pellet stoves to be installed and they haven’t replied back in a couple of weeks. Glad I gave them money for no reason. It’s ok because I found a better company to do the job and they didn’t charge for an estimate. I would leave a lower star review if possible.
Melissa Novak
The technicians performed a very thorough inspection of the fireplace in a home we are purchasing. They took their time, checked every inch of the fireplace, including the roof and attic. We’ll be contacting them for a gas insert!
Devin Haslam
These guys are pretty average. They gave me incorrect info, they overcharge, and their work is average quality
John Mason
Professional and efficient. Chimney and wood stove inspection, cleaning.
RWM
Admittedly this was several years ago but I scheduled them to come to Smithfield and sweep my woodstove chimney. Took a day off from work and they never showed and didn't call. When I called them they didn't apologize or care whatsoever and said I could reschedule. Of course I said no and did it myself.
Caroline Martin
so we moved into our home about a year ago, I just wanted the chimneys swept so we could start using our fire places. The lady on the phone (who was very kind) said there was a travel fee (totally understand), the inspection fee and then sweeping of two chimneys would be around $900. Ok, great. The guys come out, (who are extremely professional and kind), they do the inspection and then write up almost $33,000 in proposals of work that needs to be done to both chimneys. This is a 40 year old home and there is some mortar missing on the inside of the chimney apparently. They wanted to charge $1,400 a day for a lift when lifts we have rented in the past have been at most $500 a day. They wanted to charge $2,290 to pressure wash the chimney (do you know how small a chimney is??, I could get my whole house pressure washed for $1,500). The prices they proposed were absolutely insane. But in the end the never swept the chimneys (they confirmed they could be swept from the inside), so they charged us for the travel fee and inspection fee $500+ for nothing done. I feel so dumb.
Kirsten Shaffer
I called to get an estimate for some repairs required for our home sale, as requested by the buyers following inspection. I told the person who answered the phone our closing date and when repairs would need to be completed. A technician came over the next day. He was very polite and professional. I also told him my closing date. He indicated that I would get an email estimate and could proceed with scheduling service following that. A week after he came out, I called the office to follow up and was told that the techs were extremely busy and were a month behind on estimates. When I expressed dismay, the staff member (same person I spoke to the first time was rude and dismissive. I told them I would not be using their services and not to bother with an estimate. Two days later, I got an email from someone else indicating that the file was behind because the accountant had been out of the office, but that they’d get back to me asap. It’s now been 10 days and I’ve still heard nothing. I paid $149 for the inspection. If they were so behind, they should’ve mentioned that at the time I scheduled the inspection. The office staff was rude, and apparently they have no idea how to run a business. Do not use them.
Jose Garcia
Definitely recommend! I was informed by the home insurance that I needed a certification. I called Black Goose Chimney and expressed my needs. They ensured me that I had nothing to worry about and that they would make it happen regardless the time crunch. They squeezed me in their schedule and explained the process without hesitation. Once again Thank you!!!
John Puckropp
Technician Sergey Gardner did an outstanding job explaining and fixing my fireplace. Highly recommend!LtCol John PuckroppUSMC Retired
Victoria Terrill
I highly recommend Black Goose Chimney! Juanita picked up my phone call and was so helpful and sweet from the get-go. Joe and John C. inspected and conducted a chimney sweep on my place. Both were very professional, on-time, and great to speak with. The chimney was well beyond needing a cleaning and the did a great job. They pretty much made the chimney go from black to a light grey color (which I didn’t know was possible) and they also cleaned up after themselves. Joe and John C. were so nice and even tolerated my terrible (and overused) Mary Poppins references. I would absolutely recommend Black Goose Chimney and Joe/John C. They did a great job!
E H
My homeowner’s insurance on my new house said I needed to have my wood stove removed or they’d cancel my policy. Black Goose Chimney was able to come out and do the job within a few days, sealed off the chimney, and provided me pictures to send the insurance company. The crews who came out were on time, professional, knowledgeable, and laid down blankets to protect my floors. Karen in the office was so helpful with getting me the pictures for my insurance company.
Next Home Coastal Luxury Realty
Work for a Keller Williams agency. Needed a chimney repair on a house closing the following day. Black Goose was able to check it out the day I called and are able to make repairs the following day! Mike the tech, MORE then helpful as was Lois in the office. I highly recommend them for your chimney and fireplace needs!!
Sovonia Golden
Miriam Kotsonis
Super helpful and knowledgeable staff!
Levi Collins
Mrs. Karen was wonderful and got us scheduled right away, the service team was excellent and professional. Mr. Jim ordered our part and it came the next week, nice lady called me and they scheduled it for the very next day. I HIGHLY recommend this company for there excellent attention to detail, customer service that makes you feel like family, and quick response time.
robandpathy S
Excellent Service
William Mace
If I could give negative stars I would! These guys jerked my 80 year old mother around during Christmas when it was freezing. Someone told Mom to call these guys because the furnace was venting into the basement. A dude looking like Bob Marley shows up and says he can't fix it or even look at it because we have slate roof and they need special equipment to get up there. Ok. I get it. When can you come back? Someone will call you. No. No one called me. I called the next week. By this time mom had to sleep downstairs in front of fireplace to stay warm. I called. Dude on phone said he didn't know anything about it but would get back to me day after New Years. He didn't. I called again on Wednesday. No one answered. I left a message. Nothing.
Al Budaszewski
I had my fireplace serviced recently. They were able to restore full function to my gas fireplace and remote control without replaccing any components. They are honest, thorough, and I would do business with them again.
Skip Savell
Dorethea Johnson
They attempted to charge me an absorbent amount for money a fireplace chain cover. They qouted a me the price for it. They didn't have it in stock. When It came in. They had changed the price by more than double.
Kyle Russell
I seen a employee hit another vehicle on 64 and keep driving. Wouldn't want that integrity working at my house.
William Chandler
Very professional and thorough.
Jory Morrison
Frances McCoy-Brown
From the person answering the phone and scheduling my appointment. To the two men who came out and did a chimney check were very courteous and professional. I was provided with information that would help me make an informed decision. There was no hard sell ! I would recommend them.
Yvonne Richardson
Had my chimney and firebox repaired. they did the work in very reasonable time and did a very good job. Were on time and were respectful, courteous and professional. Cleaned up nicely also. The lady in the office was very friendly and helpful.
Bridget Sims
Brian Lucas
I paid them to perform a diagnostic on my gas logs that were not lighting. The Tech determined I have a faulty valve and told me the office would look up the part and send me a quote to replace it. That was nearly three months ago. I called the office twice during that time to remind them and got the run-around. Don’t waste your time on this company.
Amanda Wroten
Ken Nelson
Pauretta Banks
Love my fire place! They did a great job and made sure I was satisfied before they left.
Tom Jowers
High prices but as the old saying goes "you get what you pay for." In this case, quality service.
John Sims
This company helped fix our chimney after a very scary fire we had. Great quality work and very professional crew
Pamela Mason
Black Goose Chimney did a superb job for us. Their technician Joe is a pleasure to work with and is not only professional and polite, but does fantastic work! On time, great workmanship and a pleasure to work with - what more can you ask for. I would recommend BlacK Goose Chimney to anyone.
Deborah Hill
Michael Chase
What a great team. Highly professional, knowledgable and no nonsense tell it like it is workers. Sergey is a master brick layer and technician. I will not use anyone else when it comes to brick and chimney work.The owner, Jim and Kathy, front office, are absolutely great to work with. I highly reccommend this company.
William Marx
The terracota liner to the oil boiler had broken after 50 years. Jim came out and gave an estimate and managed to promptly get a crew here on a Saturday to replace it with a steel liner. The crew, Sergei and Michael, arrived on time and were quite polite, efficient and neat. The left the house in better shape than when they arrived. They took care that the 5 month old puppy was kept away from the repair materials. Michael went so far as to clear the entire roof of pine needles, not just the area he was working. Greatly appreciated. They truly went the extra mile!
Selina Tyler
James Simone
Wanted to charge a $99.00 service call for an estimate. Other companies came for free
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